Search Articles & Publications

Showing 131 articles found for "Competence"

Menuju Desa Modern Administrasi Digital Dan Manajemen Efektif

Nofriadi, Adi Prijuna Lubis, Indra Ramadhona Harahap
Abstract: Desa sebagai unit pemerintahan dasar memiliki peran strategis dalam pembangunan dan pelayanan publik, namun masih menghadapi berbagai kendala dalam administrasi dan manajemen. Pengelolaan yang masih manual menyebabkan pelayanan… layanan lambat, rawan kesalahan, serta rendahnya transparansi dan akuntabilitas. Selain itu, keterbatasan kompetensi aparatur desa dalam teknologi dan manajemen modern menghambat efektivitas perencanaan, pelaksanaan, serta evaluasi program pembangunan. Kondisi ini berdampak pada rendahnya kualitas layanan publik dan partisipasi masyarakat. Oleh karena itu, transformasi digital dan penguatan manajemen pemerintahan desa menjadi kebutuhan mendesak. Kegiatan Pengabdian kepada Masyarakat bertajuk “Menuju Desa Modern: Administrasi Digital dan Manajemen Efektif” dirancang untuk meningkatkan kapasitas aparatur desa melalui pelatihan dan pendampingan. Program ini bertujuan mengimplementasikan sistem administrasi digital yang terintegrasi serta manajemen pemerintahan yang efektif, guna meningkatkan efisiensi pelayanan, transparansi, dan kualitas tata kelola desa secara berkelanjutan Villages, as the lowest level of government, play a strategic role in development and public service delivery; however, they still face various challenges in administration and management. Manual administrative processes lead to slow services, a high risk of errors, and low levels of transparency and accountability. In addition, the limited competence of village officials in technology and modern management hinders the effectiveness of planning, implementation, and evaluation of development programs. This condition impacts the quality of public services and reduces community participation. Therefore, digital transformation and the strengthening of village governance management have become urgent necessities. A Community Service program entitled “Towards a Modern Village: Digital Administration and Effective Management” is designed to enhance the capacity of village officials through training and mentoring. This program aims to implement an integrated digital administrative system and effective governance management in order to improve service efficiency, transparency, and the overall quality of sustainable village governance

The Missionary Movement Of Tuan Guru Bajang (TGB) In West Nusa Tenggara

Mulyadin, Muliaty Amin, Sattu Alang, Firdaus, Mirwan, Murdifin
Abstract: This study discusses the missionary movement of Tuan Guru Bajang (TGB) in West Nusa Tenggara. This is a qualitative study. The research design is field research. The results of this study indicate that: Tuan Guru Bajang… (TGB) Zainul Majdi, as a preacher, possesses exceptional competence and academic qualifications. His approach to delivering his sermons is calm and approachable, making his messages easily accepted by people from all walks of life. The target audience of TGB Zainul Majdi's preaching encompasses all segments of society, including those of different religious backgrounds. During his tenure as governor, TGB continued to fulfil his duties as a preacher.

Analysis Of The Competence Of Students Of The Comparative Mazhab Study Program At Stiba Makassar To Become Jurists

Mukran H. Usman, Muh. Isra Syarif, Muh. Ihsan Dahri
Abstract: Memiliki kompetensi standar untuk menjadi ahli fikih tentu harus memiliki penguasaan pada beberapa cabang ilmu syar’i sebagai sebuah persyaratan utama selain dari penguasaan dan pengetahuan yang mendalam pada bahasa Arab… ab yang merupakan bahasa induk dari sumber-sumber rujukan ilmu fikih. Dan kebutuhan akan keberadaan para ahli fikih yang berstandar tentu menjadi suatu kebutuhan pokok untuk memberikan berbagai jawaban hukum kontemporer yang terkadang menjadi polemik ditengah kehidupan umat Islam secara khusus dan umat manusia secara umum. Tujuan dari penelitian ini adalah pertama, untuk menjelaskan bagaimana kompetensi yang standar yang harus dimiliki oleh para mahasiswa STIBA Makassar prodi perbandingan mazhab untuk menjadi ahli fikih, kedua, untuk menjelaskan peluang dari mahasiswa prodi perbandingan mazhab untuk menjadi ahli fikih. Penelitian ini menggunakan metode kualititaf (library research) dengan menggunakan beberapa pendekatan diantaranya adalah pendekatan normatif dan studi kasus atau survai. Hasil penelitian menunjukkan bahwa pertama, kompetensi standar untuk menjadi ahli fikih seperti penguasaan pada hapalan Al-Qur’an, penguasaan pada ilmu fikih, ushul fikih, qawaid syariyah dan maqasid syariah. Kedua, mahasiswa STIBA Makassar prodi perbandingan mazhab mempunyai peluang untuk memiliki kompetensi standar menjadi ahli fikih.

Peran Sales Dalam Meningkatkan Loyalitas Pelanggan Pada PT Mitra Maju Mapan Cabang Bondowoso

Moch. Ubaydillah Ramadani, Rini Puji Astuti
Abstract: Persaingan yang semakin kompetitif dalam industri distribusi bahan bangunan menuntut perusahaan tidak hanya menjaga kelancaran distribusi, tetapi juga membangun hubungan jangka panjang guna meningkatkan loyalitas pelanggan.… an. Penelitian ini bertujuan untuk menganalisis peran sales dalam meningkatkan loyalitas pelanggan serta mengidentifikasi faktor-faktor yang memengaruhi peran tersebut pada PT Mitra Maju Mapan Cabang Bondowoso. Penelitian menggunakan pendekatan kualitatif dengan jenis penelitian deskriptif. Data dikumpulkan melalui wawancara mendalam, observasi, dan dokumentasi dengan teknik penentuan informan secara purposive yang melibatkan Branch Sales Manager, tenaga sales, dan pelanggan tetap. Analisis data dilakukan melalui kondensasi data, penyajian data, serta penarikan kesimpulan dan verifikasi, dengan validitas data dijaga melalui triangulasi sumber dan teknik. Hasil penelitian menunjukkan bahwa sales berperan strategis dalam membangun loyalitas pelanggan melalui komunikasi adaptif, pelayanan responsif, komitmen, serta keterlibatan dalam membantu kebutuhan pelanggan. Loyalitas tercermin pada pembelian ulang, rekomendasi, dan keberlanjutan kerja sama. Faktor utama yang mempengaruhi efektivitas peran sales meliputi kualitas pelayanan, citra perusahaan, kepercayaan, dan kepuasan pelanggan. Penelitian ini mengimplikasikan pentingnya penguatan kompetensi interpersonal sales dan konsistensi pelayanan sebagai strategi mempertahankan loyalitas pelanggan secara berkelanjutan. Increasingly competitive competition in the building materials distribution industry requires companies not only to maintain smooth distribution, but also to build long-term relationships to increase customer loyalty. This research aims to analyze the role of sales in increasing customer loyalty and identify factors that influence this role at PT Mitra Maju Mapan Bondowoso Branch. The research uses a qualitative approach with descriptive research type. Data was collected through in-depth interviews, observation and documentation using purposive informant selection techniques involving Branch Sales Managers, sales personnel and regular customers. Data analysis is carried out through data condensation, data presentation, as well as drawing conclusions and verification, with data validity maintained through triangulation of sources and techniques. The research results show that sales plays a strategic role in building customer loyalty through adaptive communication, responsive service, commitment, and involvement in helping customer needs. Loyalty is reflected in repeat purchases, recommendations and continued cooperation. The main factors that influence the effectiveness of the sales role include service quality, company image, trust and customer satisfaction. This research implies the importance of strengthening interpersonal sales competence and service consistency as a strategy to maintain customer loyalty on an ongoing basis.

Changing Time and Options in Foreign Language Teaching of ELT Teachers in Northern Cyprus

Riheel Alnaas Taha, Ayman, Mohammed Alsanousi Alssayah Ahmed, Sarah, Hussain, Sajjad
Abstract: We live in the world where English language has become the most international language for communication among the other foreign languages. English just as the other languages has been used as a medium of communication for… or diplomatic relationship, administrative affairs, employment, commerce, or trade and above all for education. However, policies regarding foreign language teaching teachers in Northern Cyprus must be reviewed to provide immense opportunities to enhance language competence of both language teachers and learners. In this sense, foreign language teaching and learning policy in ELT as well as other foreign languages must be well taught and successfully integrated into school systems and societies. Hence, the open-ended questions have been administered to six (6) foreign language teachers to elicit more detailed responses concerning teachers’ perception on changing time and options in teaching industry. The findings reveal how significant it is to introduce positive changes in foreign language teaching. The study suggests to be circumspect in the implementation of language policies and classroom activities regarding foreign language teaching and learning in order to prevent negative influences on both the teachers’ and the learners’ first language, ethnicity or culture.

Implementation Of Integrated Quality Management Academic Supervision Of School Principles In Improving The Quality Of High School Teachers Professional Competence

Mulyadi, Dedi, Wasliman, Iim, Hanafiah, Sauri, R. Supyan
Abstract: This research is motivated by the limited ability of principals in developing teacher abilities, less effective leadership styles and the implementation of academic supervision. This research is a qualitative research with… th case study method. The results of this study indicate that planning for academic supervision has become a principal program and the preparation of this plan has involved all parties in the school. The principal performs academic supervision of all teachers, in which the principal is assisted by the vice principal and senior teachers who are given a letter of assignment. Supervision of academic supervision, the principal checks and signs the teacher's administrative documents and monitors when the teacher conducts teaching and learning activities in the classroom. Follow up on the results of academic supervision by providing input both orally and in writing. Problems, among others, some teachers in the implementation of supervision are not according to a predetermined schedule, and senior teachers are less well versed in IT. Academic supervision solutions include adjusting the schedule in academic supervision in accordance with the teacher's readiness, and mentoring senior teachers who do not understand IT.

Implementation Of Internal Quality Assurance System In Order To Improve The Quality Of Polytechnical Research

Arifudin, Opan, Trisnamansyah, Sutaryat, Hanafiah, Sauri, R. Supyan
Abstract: This research is motivated by the weak competence of lecturers in obtaining research grants, institutional support in providing budgets that are still inadequate, and the fulfillment of research criteria is still weak in… supporting the accreditation of Polytechnics. This research approach is a qualitative research with case study method. The results of this study indicate that the determination in order to improve the quality of polytechnic research has been carried out but there is no specific policy on the research. The implementation of the internal quality assurance system in research has been carried out by monitoring the grants received by lecturers by looking at the outputs or publications. Evaluation of the internal quality assurance system in the study was carried out by means of an internal quality audit (AMI) which was held once a year to see the publications of each department. Control of the internal quality assurance system in the study was carried out by administrative control including the collection of SKP, BKD and AMI audits. The achievement of research Quality Standards that have been established through the application of SPMI is based on two main principles: continuous process improvement/improvement and continuous improvement of quality standards.

Management of Learning Strategies in Elementary Schools During the Covid-19 Pandemic to Maintain Education Quality

Irma Mulyati, Ade, Abin Syamsudin, Tb., Mudrikah, Ahmad, Syaodih, Cahya
Abstract: This research was motivated by the unpredictable Covid-19 Pandemic which forced various parties to carry out social distancing and Work from Home (WFH). This condition has an impact on school closures, students learn from… m home and teachers teach from home. The condition of the Covid-19 pandemic as a new era of Distance Learning. Distance Learning with online/offline/hybrid learning modes as an effort to provide educational services to students. The purpose of this study was to identify and analyze the management of learning strategies in elementary schools during the Covid-19 pandemic to maintain the quality of education. The policy that underlies this research is the Decree of the Minister of Education and Culture Number 719/P/2020 concerning Guidelines for Implementing Curriculum in Education Units in Special Conditions. This research is based on George R. Terry's Theory of Management Functions, according to him “There are 4 management functions, which in the management world are known as POAC; Namely: planning, organizing, actuating and controlling. The approach in this research is a qualitative approach, with a case study type of research method. The research was conducted at Sirnagalih State Elementary School and Al Azhar Syifa Budi Parahyangan Elementary School (ASBP) West Bandung Regency with the research subjects being students. Research results: 1) Schools implement learning strategy management by preparing program plans (materials, strategies, assessments) that are adapted to the Emergency Curriculum and synergize with related parties to carry out learning during the Covid-19 pandemic. 2) Schools have carried out efforts to maintain the quality of education during the Covid-19 pandemic but have not been optimal. This is evidenced by the vast differences between one school and another. On the one hand, there are schools that implement very good distance learning with learning programs and strategies during the Covid-19 pandemic that are well planned by organizing human resources by conducting in-house training, but in other schools distance learning is carried out simply because schools have not establish learning policy guidelines during the Covid-19 pandemic. 3) Implementation of elementary school learning during the Covid-19 pandemic with online/offline/hybrid learning modes. 4) There are several obstacles in primary school learning during the Covid-19 pandemic, including the limitations of studying the Emergency Curriculum with studies on the selection of Core Competencies and Basic Competencies, the fulfillment of facilities and infrastructure, the condition of teachers who when carrying out learning still refers to student books as learning resources. 5) There are solutions to overcome obstacles including schools being required to improve teacher competence to be technology literate, designing adaptive curricula and facilitating adequate infrastructure, as well as Hybrid Learning with visiting teachers (Jarunjung). The conclusion of this study is that the management of learning strategies in elementary schools during the Covid-19 pandemic to maintain the quality of education has been attempted by implementing Distance Learning both online/offline/hybrid learning, but the results have not been optimal.

The EFL Students’ Pragmatic Competence Level in Pakistan

Riheel Alnaas Taha, Ayman, Hussain, Sajjad, Sajid Aziz, Muhammad, Ali Raza, Hafiz
Abstract: Second language teaching and learning has been grounded greatly on pragmatics. It has been a very important aspect of L2 learners. Majority of the existing literature on this subject matter has paid much attention to diverse… erse pedagogies in the teaching and learning of English and how to integrate pragmatics in the classroom teaching of the language. Experts in the teaching and learning of English as a second language have over the period proven that understanding the level of competence of students’ pragmatics in terms of Pakistan EFL learners is imperative for establishing curriculum in teaching pragmatic competence. This study therefore addresses this aspect and pushes the debate further for a deeper understanding. This research specifically seeks to examine the pragmatic competence level of Pakistan students L2 learners or speakers as well as the contribution of gender and the type of school regarding their competency level in pragmatic knowledge. As for institution type, the results show that there is a significant difference regarding implicate and speech acts. The situational routines do not prove any differences for school type.

Transformasi Kompetensi Guru PAI Dalam Era Kurikulum Merdeka Ke Kurikulum KBC

Amelia, Jasiah
Abstract: Penelitian ini bertujuan untuk menganalisis transformasi kompetensi guru Pendidikan Agama Islam (PAI) dalam era Kurikulum Merdeka menuju Kurikulum Berbasis Cinta (KBC). Perubahan paradigma pendidikan menuntut guru tidak… hanya memiliki kompetensi pedagogik dan profesional, tetapi juga mampu mengintegrasikan nilai-nilai karakter, empati, dan kasih sayang dalam proses pembelajaran. Kurikulum Berbasis Cinta (KBC) hadir sebagai pendekatan yang menekankan dimensi afektif dan humanistik dalam pendidikan, yang diperkenalkan dalam berbagai sosialisasi kebijakan pendidikan keagamaan di Indonesia. Penelitian ini menggunakan pendekatan kualitatif dengan jenis kajian pustaka (library research). Data diperoleh dari buku, jurnal ilmiah, dan dokumen kebijakan yang relevan, kemudian dianalisis menggunakan teknik analisis isi (content analysis). Hasil penelitian menunjukkan bahwa transformasi kompetensi guru PAI mencakup penguatan kompetensi pedagogik berbasis nilai, kompetensi sosial yang empatik, serta kompetensi kepribadian yang berlandaskan akhlak. Selain itu, guru dituntut untuk mampu mengintegrasikan pendekatan Kurikulum Merdeka dengan nilai-nilai KBC guna menciptakan pembelajaran yang bermakna dan berorientasi pada pembentukan karakter peserta didik. Dengan demikian, penerapan Kurikulum Berbasis Cinta menjadi langkah strategis dalam memperkuat peran guru PAI sebagai pendidik yang tidak hanya mentransfer ilmu, tetapi juga membentuk karakter dan kepribadian peserta didik secara holistik.     This study aims to analyze the transformation of Islamic Religious Education (PAI) teachers’ competencies in the era of the Merdeka Curriculum toward the Love-Based Curriculum (Kurikulum Berbasis Cinta/KBC). The shift in the educational paradigm requires teachers not only to possess pedagogical and professional competencies, but also to be capable of integrating character values, empathy, and compassion into the learning process. The Love-Based Curriculum (KBC) emerges as an approach that emphasizes the affective and humanistic dimensions of education, which has been introduced through various socialization programs of religious education policies in Indonesia. This study employs a qualitative approach using a library research method. The data were obtained from books, scientific journals, and relevant policy documents, and were analyzed using content analysis techniques. The findings reveal that the transformation of PAI teachers’ competencies includes the strengthening of value-based pedagogical competence, empathetic social competence, and personality competence grounded in moral values (akhlak). In addition, teachers are required to integrate the Merdeka Curriculum approach with the values of KBC in order to create meaningful learning experiences oriented toward the holistic character development of students. Therefore, the implementation of the Love-Based Curriculum becomes a strategic step in strengthening the role of PAI teachers as educators who not only transfer knowledge, but also shape the character and personality of students holistically.