Search Articles & Publications

Showing 147 articles found for "Emotion"

Integration Of Artificial Intelligence In Learning Islamic Religious Education Based On Emotional Intelligence In Primary Schools

Dwi Priyanto, Annisa Nuraisyah Annas, Andi Fitriani Djollong, Khaerul Khaerul, Yasir Arafat
Abstract: This research aims to analyze the integration of artificial intelligence (AI) in Islamic Religious Education (PAI) learning based on emotional intelligence (EQ) in elementary schools in order to increase the effectiveness… s of adaptive and characterful learning. This study focuses on the use of AI to personalize teaching materials, strengthen spiritual values, and develop students' empathy and social skills through an EQ-based approach. The method used is literature study by analyzing various sources such as journals, books and articles related to AI, PAI and EQ-based learning. The research results show that AI integration can facilitate interactive and enjoyable learning, while the EQ approach strengthens students' internalization of religious and emotional values. However, its success depends on collaboration between technology, teachers and a curriculum oriented towards the holistic development of children. 

Analysis Of The Contribution Of Education Based On Emotional And Spiritual Intelligence In The Digital Era In Indonesia

Retno Anggraini, Sitti Hasnah, Rinovian R, Ai Siti Nurmiati, Idris Idris
Abstract: This research aims to analyze the contribution of education based on emotional intelligence (EQ) and spiritual (SQ) in facing the challenges of the digital era in Indonesia. The focus of the research is to understand how… an educational approach that integrates EQ and SQ can help students develop relevant skills amidst rapid technological developments and social change. The research method used was qualitative with a literature study approach. The data obtained was analyzed thematically to identify patterns and impacts of the application of EQ and SQ in the context of digital education. The research results show that EQ and SQ-based education plays an important role in forming strong and adaptive student characters in the digital era. The integration of EQ helps students manage emotions, increase empathy, and build positive social relationships, while SQ strengthens spiritual values ​​that encourage the formation of responsible and ethical attitudes. This combination not only helps students deal with digital distractions, but also improves collaboration and creativity skills. Thus, EQ and SQ-based education is considered an effective solution for creating a generation that is not only intellectually intelligent, but also has the emotional and spiritual maturity needed to compete in the digital era.

Differences in Social Support for Pregnant Women between Family Planning and Non-Family Planning

Artur Natalino Corte Real Araújo, Etelvina José Soares Tilman, Eugenia Carvalho de Araújo, Rafael dos Santos Ximenes, Maria Jose de J.C.Alves
Abstract: This study aims to analyze the differences in social support received by pregnant women who participate in the Family Planning (FP) program compared to pregnant women who do not participate in the program. The method used… d is a systematic literature review, which includes data collection and analysis from various studies related to social support for pregnant women. the results of the study indicate that pregnant women involved in the family planning program receive stronger social support from family, friends, and health workers. this support includes better emotional, informational, and instrumental aspects, which have a positive impact on their mental and physical health. in contrast, non-family planning pregnant women tend to experience social isolation and have limited access to health resources and information. the discussion in this study emphasizes the importance of social support in improving the welfare of pregnant women and the role of the family planning program as a platform to strengthen social support networks. the conclusion of this study shows that better social support in pregnant women who participate in the family planning program contributes to better mental health, lower stress levels, and increase their self-confidence during pregnancy. therefore, it is important to improve the integration of social support in the family planning program to create a more supportive environment for pregnant women, so that they can go through their pregnancy more healthily and optimally.

Linking Employee Training And Development To Enhanced Customer Satisfaction In Hotels

Sandy, M. Yusuf
Abstract: This study aims to examine the relationship between employee training and development programs and customer satisfaction levels within the hospitality sector, with a particular focus on MaxOne Hotels in Makassar. Employing… ng a mixed-methods approach, the research integrates employee surveys, customer feedback, and performance metric analysis to assess the influence of training programs on service quality and customer experiences. The findings reveal that employee training and development variables account for only 1.4% of the variance in customer satisfaction, with the remaining 98.6% influenced by other factors. Nevertheless, well-structured training program designs were shown to significantly enhance employees' critical thinking, communication, emotional regulation, and problem-solving skills. Furthermore, technology-based training demonstrates substantial potential for improving service efficiency and facilitating adaptation to operational innovations. In conclusion, while the direct impact of training on customer satisfaction is relatively minor, thoughtfully designed training programs remain essential for delivering high-quality customer experiences and sustaining competitiveness in the industry. This research offers valuable insights into strategies for optimizing training effectiveness in the hospitality sector.   

KONSEP AL-QUR’AN DALAM MENDIDIK EMOTIOANAL QUOTIENT (EQ)

Nurhapipah, Azmiyah, Hafizhatur Rahmah, Afnibar, Ulfatmi
Abstract: Experts in distributing Emotioanal quotient contained in humans through various studies and research. but it turns out that the Qur'an has already discussed emotions which basically emotions can lead to good things as well… ll as bad. If the intelligence tends to have badness, it will be disastrous for human life, so it can be seen that human control is very important and very necessary for humans. In the midst of the hustle and bustle of emotional and psychological problems that do not escape the process of transferring knowledge in the realm of education which can affect the crisis of exemplary as a figure in terms of education, the Qur'an, will be felt to be a solution that is able to provide one-one solution in the world of education today. This type of research is a library study (library research) analysing the interpretation of the Qur'an related to verses about emotions and psychology in educating children. Furthermore, in obtaining data carried out by investigating various literature earlier using the content analysis method, this study concludes that the internalisation of al-Qur'anic values on emotioanal quotient and psychology can produce al-insan al-kamil conditions, that one way to deal with the test is to manage the emotions of patience (Patience), shukr (Gratitude), Taubah (Repentance), Khusnul Khuluq (Good Character), Muraqabah (Self Awareness), Tawakkul (Trust in Allah), Istighfar (Seeking Forgiveness).

The Influence of Leadership Style on Public Service at the Teluk Ambon District Office, Ambon City

Matakena, Julent Audri, Sahetapy, Petronela, Patty, Julia Theresia
Abstract: This study examines the influence of leadership style on public service at the Teluk Ambon District Office, Ambon City. The research was motivated by practical service problems at the district level, including uneven implementation… lementation of frontliner service procedures, varying employee discipline, and weak coordination among organizational units. A quantitative survey design was applied to test the causal relationship between leadership style and public service quality. Data were collected from 50 respondents consisting of 24 district employees and 26 community service users through structured questionnaires supported by observation, interviews, and documentation. Leadership style was measured through decision-making ability, motivational ability, subordinate control, and emotional control, whereas public service quality was measured using the SERVQUAL dimensions of tangibles, reliability, responsiveness, assurance, and empathy. The data were processed using IBM SPSS with validity, reliability, normality, simple linear regression, t-test, and coefficient of determination procedures. The findings show that all questionnaire items were valid and reliable. The regression model produced a positive coefficient, a standardized beta of 0.906, and an R Square value of 0.820, indicating that leadership style explained 82.0% of the variation in public service quality. The novelty of this study lies in its focus on district-level public service governance in an archipelagic urban context, where leadership is not only administrative but also coordinative and adaptive. The study implies that stronger leadership supervision, staff arrangement, and service discipline are necessary to improve the consistency of public service delivery.

An Analysis of Denotative and Connotative Meaning in Students’ Utterances in the Campus Environment

Moria Afriani Stefani Silaban, Bernieke Anggita Ristia Damanik
Abstract: This research is designed to examine how students use both denotative and connotative meanings in their everyday utterances within the campus environment. In daily communication, students do not rely solely on literal meanings;… anings; instead, their language often conveys implied messages shaped by context, cultural background, and patterns of social interaction. To explore this phenomenon, the study applies a qualitative descriptive approach, focusing on naturally occurring conversations among students in various campus settings. Data were collected through careful observation and documentation of students’ spoken interactions, allowing for an in-depth understanding of how meaning is constructed in real-life situations. The results indicate that students actively employ both denotative and connotative meanings in their speech. However, connotative meanings appear more dominant, particularly in informal contexts such as casual conversations with peers. This tendency highlights the role of language as a flexible and dynamic tool for expression. Furthermore, the frequent use of connotative language demonstrates students’ creativity in conveying ideas, emotions, and attitudes. It also reflects how language functions as a marker of social identity, helping students build relationships and express group belonging within the academic community.

Strategies for Developing Technical Competence and Soft Skills in Improving Customer Service Quality at NJS Alumunium Bandung

Billy Gustiawan
Abstract: The manufacturing sector in Indonesia, particularly within the aluminum fabrication and extrusion industry, is currently navigating a period of intense structural transition. Historically characterized by a focus on physical… ical output and technical specifications, enterprises are now increasingly compelled to adopt a service-dominant logic to maintain competitive viability. This research report investigates the strategic implementation of human resource development programs at NJS Alumunium, focusing on the dual-pathway integration of technical competence (hard skills) and interpersonal proficiencies (soft skills). Utilizing the SERVQUAL framework as a primary evaluative tool, the analysis explores how specific technical abilities, such as CNC machining, precision welding, and CAD design, intersect with soft skills like emotional intelligence, communication, and proactive problem-solving to drive customer satisfaction. The study synthesizes data from contemporary Indonesian industrial policies, including "Making Indonesia 4.0," and academic frameworks such as Workplace Learning (WPL) and Total Quality Management (TQM). Findings indicate that while technical mastery is a prerequisite for entry into the high-end aluminum market, soft skills serve as the critical differentiator in fostering customer loyalty and bridging the gap between expectation and perception. The report further details the role of management information systems, the impact of local cultural paternalism in leadership, and the emergence of green capabilities as essential components of a modern competency strategy. The proposed developmental model advocates for a continuous, mentored, and digitally-enabled training ecosystem that aligns organizational capabilities with the sophisticated demands of both domestic and international consumers.

CONSUMER PERCEPTION AND ETHICS OF AI INFLUENCERS IN BANK BCA’S DIGITAL SECURITY CAMPAIGN

Andry Mochamad Ramdan
Abstract: The rapid advancement of Artificial Intelligence (AI) introduced Virtual Influencers (VIs) as innovative digital marketing tools, yet their adoption in high-trust sectors like banking presented unique challenges. This study… udy analyzed the potential impact of using VIs on consumer perception and marketing ethics within the context of digital security campaigns. A qualitative-contextual approach was employed, examining Bank Central Asia’s (BCA) “Don’t Know? Kasih No!” (DKKN) campaign as a primary case study. The research explored the implications of replacing a highly credible human figure, Indro Warkop, with a VI. Drawing on Source Credibility, Parasocial Relationship, and Marketing 6.0 theories, the analysis identified an inherent trust deficit in VIs. Results indicated that while the actual DKKN campaign successfully garnered over 100 million views and reduced customer financial losses by 41%, a hypothetical AI-led version would likely trigger consumer skepticism due to a lack of experiential authenticity. Furthermore, an ethical paradox was discovered where mandated AI transparency disclosure triggered skepticism among Gen Z users. It was concluded that for high-stakes financial communication, human influencers remained superior due to their emotional relatability and the "sentience factor" required for cybersecurity advocacy. This paper recommends that banking institutions limit VIs to functional roles rather than high-stakes security literacy.

PSIKOEDUKASI DIGITAL UNTUK PENINGKATAN KESEJAHTERAAN REMAJA DI ERA DIGITAL: STUDI PENGABDIAN PADA KOMUNITAS SEKOLAH

Siska Putri Belangi, Asmidar
Abstract: Pengmas ini bertujuan meningkatkan kesejahteraan psikologis remaja melalui psikoedukasi digital. Metode meliputi desain intervensi berbasis Emotional Regulation Training selama empat sesi daring yang diikuti oleh 40 remaja&#8230; ja usia 15–17 tahun. Evaluasi dilakukan melalui pre‑post test menggunakan Skala Well‑Being (SWEMWBS) dan kelompok diskusi terstruktur. Hasil menunjukkan peningkatan signifikan dalam skor well‑being (p < 0,05) serta respons positif terhadap penerapan coping strategies. Temuan ini menegaskan efektivitas pendekatan digital dalam membangun kesejahteraan remaja. Rekomendasi mencakup kebutuhan replikasi di sekolah dan komunitas remaja lainnya.