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Showing 133 articles found for "Emotion"

KONSEP AL-QUR’AN DALAM MENDIDIK EMOTIOANAL QUOTIENT (EQ)

Nurhapipah, Azmiyah, Hafizhatur Rahmah, Afnibar, Ulfatmi
Abstract: Experts in distributing Emotioanal quotient contained in humans through various studies and research. but it turns out that the Qur'an has already discussed emotions which basically emotions can lead to good things as well… ll as bad. If the intelligence tends to have badness, it will be disastrous for human life, so it can be seen that human control is very important and very necessary for humans. In the midst of the hustle and bustle of emotional and psychological problems that do not escape the process of transferring knowledge in the realm of education which can affect the crisis of exemplary as a figure in terms of education, the Qur'an, will be felt to be a solution that is able to provide one-one solution in the world of education today. This type of research is a library study (library research) analysing the interpretation of the Qur'an related to verses about emotions and psychology in educating children. Furthermore, in obtaining data carried out by investigating various literature earlier using the content analysis method, this study concludes that the internalisation of al-Qur'anic values on emotioanal quotient and psychology can produce al-insan al-kamil conditions, that one way to deal with the test is to manage the emotions of patience (Patience), shukr (Gratitude), Taubah (Repentance), Khusnul Khuluq (Good Character), Muraqabah (Self Awareness), Tawakkul (Trust in Allah), Istighfar (Seeking Forgiveness).

The Influence of Leadership Style on Public Service at the Teluk Ambon District Office, Ambon City

Matakena, Julent Audri, Sahetapy, Petronela, Patty, Julia Theresia
Abstract: This study examines the influence of leadership style on public service at the Teluk Ambon District Office, Ambon City. The research was motivated by practical service problems at the district level, including uneven implementation… lementation of frontliner service procedures, varying employee discipline, and weak coordination among organizational units. A quantitative survey design was applied to test the causal relationship between leadership style and public service quality. Data were collected from 50 respondents consisting of 24 district employees and 26 community service users through structured questionnaires supported by observation, interviews, and documentation. Leadership style was measured through decision-making ability, motivational ability, subordinate control, and emotional control, whereas public service quality was measured using the SERVQUAL dimensions of tangibles, reliability, responsiveness, assurance, and empathy. The data were processed using IBM SPSS with validity, reliability, normality, simple linear regression, t-test, and coefficient of determination procedures. The findings show that all questionnaire items were valid and reliable. The regression model produced a positive coefficient, a standardized beta of 0.906, and an R Square value of 0.820, indicating that leadership style explained 82.0% of the variation in public service quality. The novelty of this study lies in its focus on district-level public service governance in an archipelagic urban context, where leadership is not only administrative but also coordinative and adaptive. The study implies that stronger leadership supervision, staff arrangement, and service discipline are necessary to improve the consistency of public service delivery.

An Analysis of Denotative and Connotative Meaning in Students’ Utterances in the Campus Environment

Moria Afriani Stefani Silaban, Bernieke Anggita Ristia Damanik
Abstract: This research is designed to examine how students use both denotative and connotative meanings in their everyday utterances within the campus environment. In daily communication, students do not rely solely on literal meanings;… anings; instead, their language often conveys implied messages shaped by context, cultural background, and patterns of social interaction. To explore this phenomenon, the study applies a qualitative descriptive approach, focusing on naturally occurring conversations among students in various campus settings. Data were collected through careful observation and documentation of students’ spoken interactions, allowing for an in-depth understanding of how meaning is constructed in real-life situations. The results indicate that students actively employ both denotative and connotative meanings in their speech. However, connotative meanings appear more dominant, particularly in informal contexts such as casual conversations with peers. This tendency highlights the role of language as a flexible and dynamic tool for expression. Furthermore, the frequent use of connotative language demonstrates students’ creativity in conveying ideas, emotions, and attitudes. It also reflects how language functions as a marker of social identity, helping students build relationships and express group belonging within the academic community.

Strategies for Developing Technical Competence and Soft Skills in Improving Customer Service Quality at NJS Alumunium Bandung

Billy Gustiawan
Abstract: The manufacturing sector in Indonesia, particularly within the aluminum fabrication and extrusion industry, is currently navigating a period of intense structural transition. Historically characterized by a focus on physical… ical output and technical specifications, enterprises are now increasingly compelled to adopt a service-dominant logic to maintain competitive viability. This research report investigates the strategic implementation of human resource development programs at NJS Alumunium, focusing on the dual-pathway integration of technical competence (hard skills) and interpersonal proficiencies (soft skills). Utilizing the SERVQUAL framework as a primary evaluative tool, the analysis explores how specific technical abilities, such as CNC machining, precision welding, and CAD design, intersect with soft skills like emotional intelligence, communication, and proactive problem-solving to drive customer satisfaction. The study synthesizes data from contemporary Indonesian industrial policies, including "Making Indonesia 4.0," and academic frameworks such as Workplace Learning (WPL) and Total Quality Management (TQM). Findings indicate that while technical mastery is a prerequisite for entry into the high-end aluminum market, soft skills serve as the critical differentiator in fostering customer loyalty and bridging the gap between expectation and perception. The report further details the role of management information systems, the impact of local cultural paternalism in leadership, and the emergence of green capabilities as essential components of a modern competency strategy. The proposed developmental model advocates for a continuous, mentored, and digitally-enabled training ecosystem that aligns organizational capabilities with the sophisticated demands of both domestic and international consumers.

CONSUMER PERCEPTION AND ETHICS OF AI INFLUENCERS IN BANK BCA’S DIGITAL SECURITY CAMPAIGN

Andry Mochamad Ramdan
Abstract: The rapid advancement of Artificial Intelligence (AI) introduced Virtual Influencers (VIs) as innovative digital marketing tools, yet their adoption in high-trust sectors like banking presented unique challenges. This study… udy analyzed the potential impact of using VIs on consumer perception and marketing ethics within the context of digital security campaigns. A qualitative-contextual approach was employed, examining Bank Central Asia’s (BCA) “Don’t Know? Kasih No!” (DKKN) campaign as a primary case study. The research explored the implications of replacing a highly credible human figure, Indro Warkop, with a VI. Drawing on Source Credibility, Parasocial Relationship, and Marketing 6.0 theories, the analysis identified an inherent trust deficit in VIs. Results indicated that while the actual DKKN campaign successfully garnered over 100 million views and reduced customer financial losses by 41%, a hypothetical AI-led version would likely trigger consumer skepticism due to a lack of experiential authenticity. Furthermore, an ethical paradox was discovered where mandated AI transparency disclosure triggered skepticism among Gen Z users. It was concluded that for high-stakes financial communication, human influencers remained superior due to their emotional relatability and the "sentience factor" required for cybersecurity advocacy. This paper recommends that banking institutions limit VIs to functional roles rather than high-stakes security literacy.

PSIKOEDUKASI DIGITAL UNTUK PENINGKATAN KESEJAHTERAAN REMAJA DI ERA DIGITAL: STUDI PENGABDIAN PADA KOMUNITAS SEKOLAH

Siska Putri Belangi, Asmidar
Abstract: Pengmas ini bertujuan meningkatkan kesejahteraan psikologis remaja melalui psikoedukasi digital. Metode meliputi desain intervensi berbasis Emotional Regulation Training selama empat sesi daring yang diikuti oleh 40 remaja&#8230; ja usia 15–17 tahun. Evaluasi dilakukan melalui pre‑post test menggunakan Skala Well‑Being (SWEMWBS) dan kelompok diskusi terstruktur. Hasil menunjukkan peningkatan signifikan dalam skor well‑being (p < 0,05) serta respons positif terhadap penerapan coping strategies. Temuan ini menegaskan efektivitas pendekatan digital dalam membangun kesejahteraan remaja. Rekomendasi mencakup kebutuhan replikasi di sekolah dan komunitas remaja lainnya.

PENGARUH REGULASI EMOSI TERHADAP AGRESIVITAS PADA SUPORTER SEPAK BOLA DALAM KOMPETISI BRI LIGA 1

Aan Kusuma Wardani, Hamka, Alfiza Fakhriya Haq
Abstract: Agresivitas suporter sepak bola masih menjadi fenomena yang sering terjadi dalam kompetisi BRI Liga 1 dan berdampak pada keamanan serta kenyamanan lingkungan pertandingan. Salah satu faktor psikologis yang diduga berperan&#8230; n dalam menekan perilaku agresif adalah regulasi emosi. Penelitian ini bertujuan untuk mengetahui pengaruh regulasi emosi terhadap agresivitas pada suporter sepak bola dalam kompetisi BRI Liga 1. Penelitian ini menggunakan pendekatan kuantitatif dengan subyek sebanyak 400 suporter sepak bola yang dipilih menggunakan teknik purposive sampling. Instrumen penelitian yang digunakan adalah Emotion Regulation Questionnaire (ERQ) untuk mengukur regulasi emosi dan Buss & Perry Aggression Questionnaire (BPAQ) untuk mengukur agresivitas. Analisis data dilakukan menggunakan regresi linier sederhana. Analisis regresi linier sederhana menunjukan bahwa regulasi emosi berpengaruh signifikan terhadap agresivitas d pada suporter sepak bola (F = 24,455; p < 0,000), dengan nilai R2 sebesar 0,058 mengindikasikan bahwa regulasi emosi memberikan kontribusi sebesar 5,8% sementara 94,2% lainya di pengaruhi oleh faktor lain. Temuan ini menunjukan bahwa semakin baik regulasi emosi, maka semakin rendah tingkat agresivitas yang ditunjukan oleh suporter. Penelitian ini menegaskan pentingnya regulasi emosi sebagai faktor psikologis dalam upaya menekan perilaku agresif dan menciptakan atsmofer pertandingan yang lebih aman dan kondusif.

Pengaruh Terapi Spritual Emotional Freedom Technique (Seft) Terhadap Kecemasan Pada Pasien Gagal Ginjal Kronik

Putri Manda Sari, Rebbi Permata Sari, Willady Rasyid
Abstract: Pasien yang sudah lama menjalani tindakan hemodialisa  tetap masih mengalami kecemasan. Hal ini dikarenakan individu dengan hemodialisis jangka panjang sering merasa khawatir akan kondisi sakitnya yang tidak dapat diramalkan.&#8230; alkan. Kecemasan adalah kondisi neurofisiologis yang terjadi secara otomatis, ditandai dengan respon melarikan diri terhadap ancaman yang sedang dihadapi. Salah satu upaya mengatasi kecemasan dapat dilakukan terapi SEFT. Penelitian ini bertujuan untuk mengetahui Pengaruh Terapi Spiritual Emotional Freedom Technique (SEFT) Terhadap Kecemasan pada Pasien Gagal Ginjal Kronik Di Ruang Hemodialisa Rumah Sakit Tk. III Dr. Reksodiwiryo Kota Padang Tahun 2025. Metode penelitian ini merupakan quasi eksperimen dengan desain penelitian One Group Pretest-Posttest Design. Penelitian ini dilakukan pada bulan Maret-Agustus 2025. Pengambilan sampel dalam penelitian ini menggunakan teknik purposive sampling sebanyak 19 responden. Hasil penelitian didapatkan rata-rata kecemasan sebelum diberikan terapi  yaitu 27,42, rata-rata kecemasan sesudah diberikan terapi yaitu 18,42. Hasil uji statistik paired sample t-test diperoleh p-value 0,000. maka dapat disimpulkan bahwa Ada Pengaruh Terapi Spiritual Emotional Freedom Technique (SEFT) Terhadap Kecemasan pada Pasien Gagal Ginjal Kronik di Ruang Hemodialisa Rumah Sakit Tk. III Dr. Reksodiwiryo Padang Tahun 2025. Saran perawat dapat menerapkan SEFT kepada pasien dan pasien dapat melakukan terapi SEFT secara mandiri.

Analisis Etos Patos Dan Logos Dalam Ceramah Ustaz Abdul Somad Tentang Pentingnya Menjaga Akhlak

Wiji Rahayu, Rhani Febria
Abstract: This study aims to describe, identify, and analyze in depth the manifestation of ethos, pathos, and logos in Ustaz Abdul Somad's lecture on the importance of maintaining morals. The research method applied is a qualitative&#8230; ve approach with a descriptive type to systematically outline linguistic facts and communication strategies. The data collection process relies on literature review techniques to gather trusted supporting scientific literature. Data reduction, data presentation, and conclusion drawing are utilized as analytical stages to dissect the entire lecture recording based on Aristotle's rhetorical triangle theory. The results show that the element of ethos or credibility is built through the adjustment of local sarong clothing, a humble attitude toward elders, respectful etiquette toward Madurese kiai, and authoritative hadith references. The element of pathos or emotional appeal is manifested through dramatic narratives of a mother's struggle in giving birth, the physical sacrifice of a father in the orchard, the story of his own mother's passing, and the analogy of an old Quranic mushaf for the elderly to arouse the congregation's pity and regret. The element of logos or logical argument is proven through the syllogism of moral priority over material wealth, the law of direct causal retribution for rebellious children, and textual historical proof regarding the inclusivity of the prophet's social relations with non-Muslims. The synchronization of these three rhetorical elements successfully packages weighty morality material into a logical yet deeply touching spiritual presentation for the congregation.

Disassociation In Sheriff Eric's Character In Thanksgiving 2023

Imelza Novia Rakhmadani Pangestu, Rindrah Kartiningsih, Hariyono
Abstract: Disassociation is stated by Karantzas’ through the lens of Jeff Rendell's Thanksgiving film script by analyzing the dynamics of disassociation from the characters' Shariff Eric in this movie script. This study aims to show&#8230; show how the rejection of human nature, manifested through the denial of emotion, warmth, and flexibility, can lead to the experience of dissociation and its psychological and emotional consequences.  Thanksgiving movie script is a massacre thriller movie script which is motivated by an endless sense of revenge, which is carried out by the character Sheriff Eric. He has lost a loved one and his future, as a result of thanksgiving night at that time. Then what about the concept of disassociation related in Jeff Rendell Thanksgiving movie script? Through qualitative methods, this study explains how the rejection of human nature. In conclusion, this story shows how a person can lose their humanity.