Abstract:This study aims to analyze the effectiveness of legal protection for consumers in digital transactions in Indonesia. The method used is library research with a normative juridical approach. The results of the study indicate…
ate that Indonesia actually has an adequate legal basis to protect digital consumers, which is primarily sourced from Law Number 8 of 1999 concerning Consumer Protection and Law Number 19 of 2016 concerning Information and Electronic Transactions. These regulations have set out basic principles such as the obligation of business actors to provide honest information, consumer rights to security, and the recognition of electronic evidence. However, its implementation in the field encounters various significant obstacles. Case studies on e-commerce and fintech platforms reveal that consumer losses still often occur, such as products that do not match the description, difficulties with refunds, and the vulnerability of personal data. The key finding of this study is that the main challenge lies not in the legal vacuum, but in three aspects: (1) low digital literacy and consumer law so that they are not optimal in fighting for their rights; (2) alternative dispute resolution mechanisms such as BPSK and ODR (Online Dispute Resolution) which are not yet effective, fast, and easily accessible; and (3) weak supervision and law enforcement against unscrupulous business actors in the digital space. Therefore, it is concluded that digital consumer protection efforts require a holistic approach that relies not only on regulations, but also through massive public education, strengthening dispute resolution institutions, and closer synergy between the government, business actors, and the community.
Abstract:Freight forwarding agreements in Indonesia frequently contain exoneration clauses that exempt logistics providers from liability for loss or damage, raising serious concerns regarding consumer protection. While such clauses…
ses are designed to manage contractual risk, they often conflict with the principles enshrined in Law No. 8 of 1999 on Consumer Protection (UUPK), particularly those ensuring fairness, good faith, and legal accountability. This study investigates the legality and ethical implications of exoneration clauses within standard-form freight forwarding contracts used by companies such as JNE, TIKI, and SiCepat. Employing a doctrinal legal research methodology, the study integrates statutory, conceptual, and case-based approaches to analyze primary legislation, judicial decisions, and relevant legal doctrines. It critically evaluates the use of these clauses in light of consumer rights, contract theory, and the economic impact on service quality. Findings reveal that exoneration clauses not only contravene the UUPK but also create systemic contractual imbalances due to the lack of negotiation opportunities and transparency. The study proposes a normative legal framework for reform, including clause classification, interactive consent mechanisms, and regulatory enforcement to ensure contractual fairness. This research contributes to both legal scholarship and policy development by highlighting the urgent need for doctrinal clarity and regulatory oversight in Indonesia's logistics sector.
Abstract:This study analyzes the judicial reasoning behind Putusan Pengadilan Negeri Sidoarjo No. 199/Pid.Sus/2023/PN Sda, a landmark decision involving corporate criminal liability for environmental violations in Indonesia. The…
case centers on PT Surya Prima Semesta’s illegal disposal of hazardous waste (fly ash and bottom ash) without an environmental permit, resulting in the prosecution of its corporate director. Employing a normative juridical method, the research examines the court’s application of doctrines such as strict liability and identification theory within the framework of Law No. 32 of 2009 on Environmental Protection and Management. The findings show that the court adopted a formalistic, text-based legal reasoning model, treating permit violations as inherently punishable acts regardless of actual environmental harm. While the decision reinforces regulatory compliance and affirms corporate culpability, it lacks engagement with broader organizational responsibility and foundational environmental law principles like the precautionary principle and sustainability. This study argues for a more integrated doctrinal approach one that balances rule-based logic with value-oriented reasoning to enhance legal consistency, advance environmental justice, and align Indonesia’s corporate accountability framework with international standards.
Abstract:This research aims to analyze the integration of artificial intelligence (AI) in Islamic Religious Education (PAI) learning based on emotional intelligence (EQ) in elementary schools in order to increase the effectiveness…
s of adaptive and characterful learning. This study focuses on the use of AI to personalize teaching materials, strengthen spiritual values, and develop students' empathy and social skills through an EQ-based approach. The method used is literature study by analyzing various sources such as journals, books and articles related to AI, PAI and EQ-based learning. The research results show that AI integration can facilitate interactive and enjoyable learning, while the EQ approach strengthens students' internalization of religious and emotional values. However, its success depends on collaboration between technology, teachers and a curriculum oriented towards the holistic development of children.
Abstract:Penelitian ini bertujuan untuk mengetahui motivasi latihan siswa mengikuti kegiatan ekstrakurikuler sepakbola di SMAN 4 Pekanbaru, penelitian ini juga mengetahui tingkat motivasi latihan siswa dalam kegiatan ekstrakurikuler…
ler sepakbola dan mengetahui faktor-faktor yang mempengaruhi motivasi latihan siswa mengikuti kegiatan ekstrakurikuler sepakbola serta memberikan gambaran atau acuan kepada pembina dan pelatih untuk program latihan kegiatan ekstrakurikuler sepakbola di SMAN 4 Pekanbaru. Metode penelitian yang digunakan adalah deskriptif kuantitatif. Teknik pengumpulan data digunakan dengan penyebaran angket kepada siswa ekstrakurikuler sepakbola SMAN 4 Pekanbaru. Diperoleh data pada indikator kebutuhan dengan persentase 92,34% dalam kategori baik sekali, indikator bakat dengan persentase 87,34% dalam kategori baik sekali, indikator keterampilan dengan persentase 89,48% dalam kategori baik sekali, indikator teman dengan persentase 73,41% dalam kategori baik, indikator sarana dan prasarana dengan persentase 53,29% dalam kategori cukup, indikator guru dengan persentase 60,73% dalam kategori baik, indikator lingkungan dengan persentase 65,51% dalam kategori baik.
Abstract:This research article aims to discover the relationship of knowledge and attitudes with self-awareness in implementing health protocol in Cilacap sub-district Post-pandemic. This research is a type of analytical research…
and the design used in this research is cross sectional. This research uses primary data and secondary data. Samples were 112 people. The instrument used was a structured questionnaire. Data were analyzed with chi-square test. Results showed that knowledge OR; 2,918 95% Cl=(1,306-6,522), attitude OR; 2,293 95% Cl=(1,305-5,083), were knowledge and attitude are associated with self awareness in implementing health protocols.
Abstract:This study uses multiple linear regression analysis as the primary analytical tool to investigate the transformative effects of Electronic Self-Assessment Tax (E-SPT) and E-Filing systems on corporate tax revenue. By examining…
mining the integration of these digital tools, the research highlights their significant impact on enhancing tax administration efficiency, accuracy, and compliance. E-SPT simplifies the tax reporting process, reduces administrative burdens, and minimizes errors through automated checks. E-Filing improves transparency and accountability by providing clear, traceable records of submissions. Together, these systems streamline tax compliance, increase taxpayer awareness, and boost overall revenue collection. The study is based on a sample of 100 corporate taxpayers registered at KPP Pratama. The findings indicate that the adoption of E-SPT and E-Filing systems results in significant improvements in corporate tax revenue, emphasizing the role of digital solutions in modernizing tax systems.
Abstract:This research article aims to analyze factors associated to participation in the COVID-19 vaccine in the Noyontaan Primary Healthcare Center area, Pekalongan City. This research is a type of analytical research and the design…
esign used in this research is case control. This research uses primary data and secondary data. Samples were 46 cases and 46 controls using random sampling technique. The instrument used was a structured questionnaire. Data were analyzed with chi-square test. Results showed that knowledge (OR=4.136; 95% Cl=1.692-10.110), perception towards vaccine safety (OR=2.46; 95% Cl=1.055-5.736) were associated to COVID-19 vaccine participation. Meanwhile attitude (OR=1.312; 95% Cl=0.569-3.026), history of comorbid disease (OR=0.54; 95% Cl=0.236-1.237), perception towards AEFI (OR=0.825; 95% Cl=0.35-1.949), perception towards COVID-19 impact (OR=1.192; 95% Cl=0.524-2.709) were not were associated to COVID-19 vaccine participation.
Abstract:This research was conducted in Lingat Village, Selaru District, Tanimbar Islands Regency. Primary data collection was carried out through interviews with a number of informants who were considered to be directly involved…
in the development processes taking place in Lingat Village. The results of this research show that first, the participation of personnel from the Lingat village community in development programs taking place in Lingat village is still minimal because the community's awareness of responsibility for development programs is low for which people are willing to work if they are given wages. Second, there are also material participants from the Lingat village community who give for free or willingly, but there are also those who give by asking for something in return. Third, community participation in maintaining and enjoying development in Lingat village is good, because the community participates in enjoying the results of development in the village, for this reason the Lingat village community is responsible for maintaining development in Lingat village so that it can be used together.Based on the results of the research above, the Lingat village government is advised to look at and follow up on these matters by providing socialization to the Lingat village community about the responsibilities, rights and obligations of the community in every development program that occurs in the village, especially in Lingat village, Selaru sub-district. Tanimbar Islands Regency.
Abstract:Tujuan dari penelitian ini adalah untuk menganalisis dampak dan pengaruh service excellence terhadap loyalitas dan kepuasan pelanggan. Pelayanan Prima (Service Excellence) yang berkualitas dapat menciptakan kepuasan dan…
dapat menciptakan Loyalitas pelanggan tanpa melalui kepuasan pelanggan. Konsep pelayanan prima dapat diterapkan pada berbagai organisasi, instansi, pemerintah, ataupun perusahaan bisnis.Indikator dari kepuasan adalah meliputi: (1) Kepuasan terhadap kinerja karyawan (2) Kepuasan fasilitas fisik (3) Kemudahan (4) Perasaan puas menggunakan jasa. Oliver (2007) mendifinisikan kepuasan sebagai tanggapan pelanggan, yaitu penilaian atas fitur-fitur suatu produk atau jasa, bahkan produk atau jasa itu sendiri, yang memberikan tingkat kesenangan dalam mengkonsumsi yang berhubungan dengan pemenuhan kebutuhan. Usaha untuk menjadikan pelanggan yang loyal tidak dapat dilakukan secara langsung, tetapi melalui beberapa tahapan, mulai dari mencari pelanggan yang potensial sampai memperoleh partners.