Abstract:Efficient queue management is a major challenge in public services, including in Cibeunying District. Traditional manual systems often lead to unorganized queues, long waiting times, and public dissatisfaction. This study…
y aims to design and implement a more modern and structured technology-based queue numbering system. The system is designed as a web-based application that allows users to take queue numbers directly on-site or via mobile devices. Additionally, the system is equipped with an automatic call feature, where if a number is not present after two calls, the next number is automatically called. The implementation results show that this system can improve service efficiency, reduce waiting times, and provide a more convenient experience for the community. With this system, the Cibeunying District can significantly optimize the quality of its public services.
Abstract:Citra Teluk Sibayan Hot Springs is the first geothermal hot spring in Batubara Regency. The hot spring has gained recognition among the public and faces challenges in managing its canteen and lodges. The community service…
e program aims to enhance service quality through digital transformation. The initiative is based on the need to improve operational efficiency and visitor satisfaction through technology. The method of the program consists of three phases: first, a needs analysis and design of a digital system for food ordering and lodge management. Second, the implementation of technology, including the development of an application, integration of a payment system, and installation of hardware. Third, staff training to ensure effective use of the system. The initial results of the program show improved record-keeping of canteen sales and visitor satisfaction. The digital payment system accelerates transactions, reduces errors, and streamlines sales tracking. Positive feedback from visitors and staff indicates a better experience and the potential for increased revenue. This program is expected to serve as a successful model for the application of digital technology in managing tourism facilities.
Abstract:This anthropological study examines the implementation of the 5S culture (Senyum, Sapa, Salam, Sopan, Santun) as a mechanism for character education at State Elementary School 232 Dampang. Utilizing a qualitative ethnographic…
aphic approach, this research investigates how daily cultural practices shape the moral values and behavioral patterns of students within the school ecosystem. Data were gathered through participant observation, in-depth interviews with teachers and students, and document analysis. The findings reveal that the 5S culture functions as a vital enculturation process, transforming abstract moral values into lived, daily habits. Teachers act as primary cultural models, fostering a respectful social environment. However, challenges persist, such as the social dissonance between the school's structured discipline and the students' varied external home environments. Ultimately, this study demonstrates that embedding repetitive cultural rituals within educational institutions effectively instills core values of empathy, respect, and social harmony, providing a sustainable model for early childhood character development.
Abstract:Kegiatan pengabdian kepada masyarakat ini bertujuan meningkatkan efektivitas pemasaran digital UMKM Pasar Bengkel yang memproduksi ceker ayam siap konsumsi melalui pemanfaatan fitur TikTok Live. Permasalahan yang dihadapi…
i mitra meliputi sistem pemasaran yang masih konvensional, rendahnya jangkauan promosi, terbatasnya interaksi dengan konsumen, serta penurunan penjualan akibat perubahan pola pasar. Metode pelaksanaan menggunakan Participatory Action Research (PAR) yang meliputi observasi, sosialisasi, pelatihan, pendampingan, dan evaluasi selama 30 hari yang dibagi menjadi enam periode. Evaluasi dilakukan menggunakan analisis Growth Rate, Sales Growth Ratio (SGR), dan Conversion Rate (CR). Hasil kegiatan menunjukkan rata-rata jumlah penonton TikTok Live meningkat dari 18 menjadi 166 orang atau sebesar 822,2%. Jumlah transaksi meningkat dari 4 menjadi 28 transaksi (600,0%), sedangkan omzet meningkat dari Rp520.000 menjadi Rp3.960.000 (661,5%). Nilai SGR menunjukkan penjualan meningkat 3 kali lipat, transaksi 7 kali lipat, dan omzet 7,62 kali lipat, sedangkan CR mencapai 16,87% yang termasuk kategori sangat baik. Hasil tersebut membuktikan bahwa TikTok Live efektif memperluas jangkauan promosi, meningkatkan interaksi dengan konsumen, serta mendorong peningkatan penjualan dan pendapatan UMKM secara berkelanjutan.
Abstract:Bidang Pengendalian Pencemaran dan Kerusakan Lingkungan (PPKL) Dinas Lingkungan Hidup Kota Jambi masih melakukan pelaporan kegiatan harian secara manual sehingga kurang efektif dan berisiko menimbulkan keterlambatan serta…
a kesalahan data. Penelitian ini bertujuan merancang Sistem Informasi Laporan Kegiatan Harian berbasis website untuk mendukung pengelolaan laporan secara lebih efektif. Metode yang digunakan meliputi observasi, wawancara, studi pustaka, serta pengembangan sistem menggunakan metode Waterfall. Hasil penelitian menunjukkan bahwa sistem yang dirancang mampu mempermudah pengelolaan laporan, monitoring kegiatan, serta penyusunan data secara lebih cepat, akurat, dan terstruktur.
The Pollution and Environmental Damage Control Division (PPKL) of the Jambi City Environmental Agency still manages daily activity reports manually, resulting in inefficiencies and increasing the risk of delays and data errors. This study aimed to design a web-based Daily Activity Reporting Information System to improve the effectiveness of report management. Data were collected through observation, interviews, and literature review, while the system was developed using the Waterfall method. The results show that the proposed system facilitates report management, activity monitoring, and data processing in a faster, more accurate, and structured manner.
Abstract:Penelitian ini bertujuan untuk menganalisis implementasi Hukum Administrasi Publik dalam mendukung terwujudnya good governance melalui transformasi digital pelayanan publik di Indonesia. Penelitian dilatarbelakangi oleh…
meningkatnya tuntutan masyarakat terhadap pelayanan publik yang cepat, transparan, akuntabel, dan berorientasi pada kepentingan publik di era digital. Di sisi lain, pemerintah menghadapi berbagai tantangan, seperti tumpang tindih regulasi, penyalahgunaan kewenangan, rendahnya kompetensi aparatur, serta belum meratanya implementasi Sistem Pemerintahan Berbasis Elektronik (SPBE). Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kepustakaan (library research) melalui analisis berbagai peraturan perundang-undangan, buku ilmiah, artikel jurnal nasional dan internasional, serta dokumen kebijakan pemerintah yang relevan. Analisis data dilakukan secara deskriptif-kualitatif dengan mengkaji implementasi prinsip-prinsip Hukum Administrasi Publik berdasarkan Asas-Asas Umum Pemerintahan yang Baik (AUPB), good governance, dan digital governance. Hasil penelitian menunjukkan bahwa implementasi Hukum Administrasi Publik telah memberikan kontribusi terhadap peningkatan kepastian hukum, transparansi, akuntabilitas, efektivitas penyelenggaraan pemerintahan, serta kualitas pelayanan publik melalui penerapan SPBE. Namun demikian, pelaksanaannya masih menghadapi berbagai kendala, antara lain disharmonisasi regulasi, keterbatasan infrastruktur digital, rendahnya literasi digital aparatur sipil negara, serta lemahnya pengawasan terhadap penggunaan kewenangan administrasi. Penelitian ini menegaskan bahwa penguatan Hukum Administrasi Publik harus dilakukan secara terintegrasi dengan reformasi birokrasi, transformasi digital, peningkatan kapasitas sumber daya manusia, serta penguatan sistem pengawasan guna mewujudkan tata kelola pemerintahan yang efektif, adaptif, dan berorientasi pada pelayanan publik yang berkualitas.
Abstract:Penelitian ini bertujuan untuk menganalisis Transformasi Diditalisasi Pendidikan untuk Mengatasi Tantangan Digitalisasi di Wilayah 3T Merauke Pendekatan yang digunakan dalam penelitian ini adalah tinjauan pustaka, Hasil…
asil penelitian menunjukan bahwa Dalam menghadapi tantangan digitalisasi pendidikan di wilayah tertinggal, transformasi struktur dan desain organisasi pendidikan sangat penting, karena organisasi yang kaku tidak mampu merespons perkembangan teknologi yang cepat; oleh karena itu, dibutuhkan struktur yang fleksibel dan adaptif, didukung pembentukan tim digital, kepemimpinan transformasional, serta manajemen berbasis data, sementara infrastruktur teknologi harus disesuaikan dengan kondisi geografis dan kompetensi digital tenaga kependidikan ditingkatkan melalui pelatihan berkelanjutan, dengan proses perubahan yang sistematis, sehingga melalui desain organisasi yang kontekstual dan kolaborasi multipihak, digitalisasi pendidikan di wilayah 3T dapat mendorong transformasi sosial yang inklusif dan berkeadilan.
Abstract:This study aims to analyze the effectiveness of public service delivery in issuing Certificate of Indigency (SKTM) at Karang Indah Village Office, Merauke Regency. The background of this research is based on the increasing…
ng number of SKTM applications each year, which has not been matched by optimal service quality improvements. This study employs a qualitative method with a descriptive approach. Data collection techniques include observation, interviews, and documentation involving 11 informants consisting of village officials and community members. The results show that, in general, the SKTM service at Karang Indah Village Office is relatively effective, particularly in terms of procedures and costs, which are simple, transparent, and free of charge. The service completion time is also relatively fast, often completed within one working day. However, several challenges still affect service effectiveness, such as inconsistencies in procedural implementation, limited facilities and infrastructure, manual administrative systems, and insufficient public awareness regarding the requirements for obtaining SKTM. Additionally, coordination between neighborhood units (RT) and the village office remains suboptimal, potentially causing service delays. This study concludes that the effectiveness of SKTM service delivery in Karang Indah Village needs improvement through digital service innovation, capacity building for administrative staff, and strengthening supervision and public outreach.
Abstract:This study aims to identify the effectiveness of farmer group associations (Gabungan Kelompok Tani) in empowering the farming community in Kampung Jaya Makmur, Kurik District. The research employs a descriptive qualitative…
ve approach. Data were collected through interviews, observations, and documentation. The study analyzes organizational effectiveness based on four indicators: Human Relations (focusing on organizational involvement), Open System Model (adaptation and innovation), Internal Process Model, and Rational Goal Model (productivity and goal achievement). The results show that in Kampung Jaya Makmur, the head of the farmer group association has never conducted socialization or training for farmer groups on how to produce or provide natural fertilizers using locally available materials, despite the uncertainty of continuous fertilizer supply. The effectiveness of farmer group associations in empowering the community is highly needed to support farmers in becoming more independent. Farmer group associations can provide services such as access to technological information and capital, as well as establish partnerships with external parties. This study recommends that farmer group associations strengthen participation and member involvement through more regular deliberation forums and active engagement of all levels of farmers. It also emphasizes the need to enhance the use of technology and alternative agricultural methods, such as organic fertilizers, and to expand training and mentoring programs so that farmers can reduce their dependence on chemical fertilizers.
Keywords: Effectiveness, Farmer Group Associations, Farmer Community Empowerment
Abstract:This study aims to analyze the quality of human resources (HR) in improving the effectiveness of public services at LPP RRI Merauke. This research employs a qualitative approach with a descriptive design. Data were collected…
cted through observation, in-depth interviews, and documentation involving 11 informants consisting of leaders and staff members. The findings indicate that HR quality plays a significant role in determining the effectiveness of public service delivery. In terms of competence, employees are generally capable of performing routine tasks; however, their mastery of digital technology remains limited. Professionalism is considered adequate but not yet optimal due to limited human resources and high workloads. Employees’ adaptability to technological and organizational changes varies among individuals. HR development programs have been implemented through training, but they are not yet systematic or evenly distributed. Meanwhile, employee motivation and job satisfaction are relatively good, although still influenced by limited facilities and reward systems. Overall, improving public service effectiveness at LPP RRI Merauke requires strengthening competencies, professionalism, adaptability, and sustainable, needs-based HR development strategies.