Abstract:Perkembangan pariwisata di Nusa Penida meningkatkan aktivitas transportasi wisata yang dijalankan oleh driver lokal, namun belum tentu berdampak pada peningkatan pendapatan mereka. Penelitian ini bertujuan untuk menganalisis…
isis pengaruh jam kerja, pengalaman kerja, dan jumlah trip terhadap pendapatan driver lokal Nusa Penida secara parsial maupun simultan. Penelitian menggunakan pendekatan kuantitatif dengan desain penelitian asosiatif. Sampel penelitian berjumlah 100 responden yang ditentukan menggunakan teknik purposive sampling dan quota sampling. Data dikumpulkan melalui kuesioner dan wawancara, kemudian dianalisis menggunakan regresi linear berganda. Hasil penelitian menunjukkan bahwa secara parsial jam kerja berpengaruh positif namun tidak signifikan terhadap pendapatan driver lokal Nusa Penida, sedangkan pengalaman kerja dan jumlah trip berpengaruh positif dan signifikan, dengan jumlah trip sebagai variabel yang paling dominan. Secara simultan, jam kerja, pengalaman kerja, dan jumlah trip berpengaruh signifikan terhadap pendapatan driver lokal. Temuan ini menunjukkan bahwa peningkatan pendapatan lebih dipengaruhi oleh pengalaman kerja dan jumlah trip dibandingkan lamanya jam kerja.
Abstract:Persaingan industri kedai kopi yang semakin meningkat menuntut pelaku usaha memperhatikan suasana kedai dan kualitas produk guna menciptakan kepuasan pelanggan. Penelitian ini bertujuan untuk mengetahui pengaruh suasana…
dan kualitas produk secara parsial maupun simultan terhadap kepuasan pelanggan pada Kedai Kopi Mulai Aja Dulu di Jalan Cihapit Kota Bandung. Penelitian menggunakan pendekatan kuantitatif deskriptif verifikatif dengan metode survei. Data dikumpulkan melalui kuesioner kepada 100 responden pelanggan yang pernah berkunjung dan mengonsumsi produk, dipilih menggunakan accidental sampling dengan rumus Lemeshow. Data dianalisis menggunakan regresi linear berganda dengan bantuan SPSS. Hasil penelitian menunjukkan bahwa suasana kedai (β = 0,218; sig. 0,000) dan kualitas produk (β = 0,766; sig. 0,000) berpengaruh positif dan signifikan secara parsial terhadap kepuasan pelanggan. Secara simultan, kedua variabel menjelaskan 90,3% variasi kepuasan pelanggan (Adjusted R² = 0,903; F = 460,521; sig. 0,000). Kualitas produk merupakan faktor paling dominan. Temuan ini mengindikasikan bahwa menjaga konsistensi produk dan menciptakan suasana kedai yang nyaman merupakan strategi utama dalam meningkatkan kepuasan dan loyalitas pelanggan pada kedai kopi lokal.
Abstract:This study aims to analyze the effects of professionalism, independence, and work motivation on audit quality at the South Sulawesi Provincial Inspectorate, both simultaneously and partially, and to identify the most dominant…
inant factor influencing audit quality. The study employed a quantitative approach using a survey method. The research population consisted of all auditors at the South Sulawesi Provincial Inspectorate. A saturated sampling technique was applied, resulting in 53 respondents whose questionnaires were successfully collected and met the research criteria. Data were collected through questionnaires using a Likert scale and analyzed using multiple linear regression. The results indicate that professionalism, independence, and work motivation simultaneously have a positive and significant effect on audit quality. This finding is supported by an F-value of 25.053 with a significance level of 0.001 and an adjusted R-squared value of 0.581, indicating that the three variables explain 58.1% of the variation in audit quality. Partially, professionalism has a positive and significant effect on audit quality, as indicated by a t-value of 2.983 and a significance level of 0.004. Work motivation also has a positive and significant effect on audit quality, with a t-value of 2.910 and a significance level of 0.005. In contrast, independence does not have a significant effect on audit quality, as reflected by a t-value of 1.184 and a significance level of 0.242. Among the examined variables, professionalism has the strongest influence on audit quality, followed by work motivation and independence. These findings suggest that strengthening auditors’ professionalism and work motivation is essential for improving audit quality within the South Sulawesi Provincial Inspectorate.
Abstract:The purpose of this research is to examine the effect of auditors’ competence, workload, and personality type on auditors’ fraud detection ability at the Central Sulawesi Province Audit Board of Indonesia (BPK) Representative…
sentative Office. This research employed a quantitative approach using a survey method. The population consisted of 40 auditors, and the sample was determined using a saturated sampling technique (total sampling), involving all 40 auditors as research respondents. Data collected through Likert-scale questionnaires were analyzed using multiple linear regression with IBM SPSS Statistics version 25. The results indicate that personality type has a positive and significant effect on auditors’ fraud detection ability, while competence and workload do not show significant partial effects. However, all independent variables simultaneously influence fraud detection ability. Based on the adjusted R-square value of 0.324, the research model explains 32.4% of the variation in auditors’ fraud detection ability, while the remaining 67.6% is explained by other factors outside the research model
Abstract:This study aimed to examine the effect of work motivation and organizational culture on organizational commitment among civil servants in the Finance Department of Dr. Soedarso Regional General Hospital. A quantitative approach…
pproach with an associative research method was employed. Primary data were obtained through interviews with the Head of the Finance Department and questionnaires distributed to respondents, while secondary data comprised organizational profiles, employee records, attendance data, and performance reports. The population consisted of 30 civil servants, all of whom were selected as respondents using a total sampling technique. Data were analyzed using validity and reliability tests, normality, linearity, and multicollinearity tests, multiple linear regression analysis, correlation analysis, the coefficient of determination, partial t-tests, and a simultaneous F-test. The results showed that work motivation had a positive and significant effect on organizational commitment, with a regression coefficient of 0.321 and a significance value of 0.021. Organizational culture also had a positive and significant effect on organizational commitment, with a regression coefficient of 0.271 and a significance value of 0.015. Simultaneously, work motivation and organizational culture had a significant effect on organizational commitment, as indicated by an F-value of 10.469 and a significance value of 0.001. The correlation coefficient of 0.661 indicated a strong relationship, while the coefficient of determination of 0.437 showed that both variables explained 43.7% of the variation in organizational commitment. Practically, hospital management should strengthen motivation through performance recognition, competency development, fair task distribution, and feedback, while reinforcing organizational culture through shared values, teamwork, accountability, and integrity.
Abstract:Maintaining employee commitment is particularly important in palm oil mill operations, where shift work, physical demands, and limited career development opportunities may affect employees’ attachment to the organization.…
on. This study examines the influence of work-life balance and career development on the organizational commitment of operational employees at the Rimba Belian Palm Oil Mill Unit, Region 5, PT Perkebunan Nusantara IV. A quantitative associative design was employed, involving all 114 operational employees through a census approach. Data were collected using a five-point Likert-scale questionnaire and analyzed through multiple linear regression after completing instrument and classical assumption tests. The findings indicate that work-life balance and career development each have a positive and significant influence on organizational commitment. Both variables also jointly contribute significantly to strengthening employees’ commitment to the organization. Work-life balance showed a relatively stronger contribution, suggesting that employees’ ability to manage work demands and personal responsibilities is particularly important in a shift-based operational environment. This study extends the discussion of organizational commitment to the palm oil agro-industry, which remains less frequently examined than service and public-sector organizations. The findings imply that management should improve shift arrangements, rest periods, access to training, and the transparency of promotion and career development processes to maintain employees’ long-term commitment
Abstract:This study aims to analyze the influence of work discipline and work environment on employee job satisfaction at BKPSDMD Makassar City. The research employed a quantitative approach with an associative and explanatory research…
search design. The population consisted of all 144 employees of BKPSDMD Makassar City using a total sampling technique. Data were collected through questionnaires using a Likert scale and analyzed using multiple linear regression with SPSS software, including validity, reliability, classical assumption, t-test, F-test, and coefficient of determination analyses. The results indicate that work discipline has a positive and significant effect on employee job satisfaction. The work environment also has a positive and significant effect on employee job satisfaction. Simultaneously, work discipline and work environment significantly affect employee job satisfaction with a coefficient of determination of 52.1%. These findings imply that improving work discipline and creating a conducive work environment are important strategies for enhancing employee job satisfaction
Abstract:Line Webtoon merupakan aplikasi komik digital yang menyediakan beragam judul dan genre bagi penggunanya. Ulasan pengguna masih memuat keluhan mengenai kualitas layanan, seperti gangguan iklan, kestabilan aplikasi, dan sistem…
stem koin, serta kualitas konten digital, terutama keterlambatan pembaruan episode dan ketidakjelasan kelanjutan cerita. Penelitian ini bertujuan untuk menganalisis kualitas layanan, kualitas konten digital, kepuasan pengguna, hubungan kualitas layanan dengan kualitas konten digital, serta pengaruh kedua variabel tersebut terhadap kepuasan pengguna aplikasi Line Webtoon pada pengikut akun autobase Webcomicfess di X. Penelitian ini menggunakan pendekatan kuantitatif dengan metode deskriptif dan verifikatif. Data dikumpulkan melalui kuesioner kepada 97 responden yang dipilih menggunakan nonprobability sampling dengan teknik purposive sampling. Data dianalisis menggunakan statistik deskriptif, korelasi Pearson, regresi linear berganda, uji parsial, uji simultan, dan koefisien determinasi dengan bantuan IBM SPSS Statistics 25. Hasil uji F menunjukkan bahwa kualitas layanan dan kualitas konten digital secara simultan berpengaruh signifikan terhadap kepuasan pengguna aplikasi Line Webtoon. Hasil tersebut menunjukkan bahwa peningkatan kepuasan pengguna memerlukan pengelolaan kualitas layanan dan kualitas konten digital secara terpadu.
Abstract:Perkembangan TikTok Shop mengubah cara konsumen memperoleh informasi, menilai produk, dan melakukan pembelian melalui interaksi langsung serta bukti sosial. Penelitian ini menganalisis live shopping, social proof, keputusan…
san pembelian, serta pengaruh live shopping dan social proof terhadap keputusan pembelian produk merek Azarine pada konsumen perempuan pengguna TikTok Shop di Kecamatan Parungponteng, Kabupaten Tasikmalaya. Penelitian menggunakan pendekatan kuantitatif dengan metode deskriptif dan verifikatif. Data diperoleh melalui kuesioner yang melibatkan 111 responden. Responden dipilih menggunakan nonprobability sampling dengan teknik purposive sampling. Data dianalisis menggunakan statistik deskriptif, korelasi Pearson, regresi linear berganda, uji parsial, uji simultan, dan koefisien determinasi dengan bantuan IBM SPSS Statistics 26. Hasil penelitian menunjukkan bahwa live shopping, social proof, dan keputusan pembelian berada dalam kategori tinggi. Live shopping berpengaruh signifikan terhadap keputusan pembelian. Social proof juga berpengaruh signifikan terhadap keputusan pembelian dan memberikan kontribusi relatif lebih besar dibandingkan live shopping. Secara simultan, live shopping dan social proof berpengaruh signifikan terhadap keputusan pembelian produk merek Azarine. Temuan ini menunjukkan bahwa peningkatan keputusan pembelian memerlukan penyampaian informasi yang jelas melalui live shopping serta pengelolaan social proof yang autentik, relevan, dan dapat dipercaya.
Abstract:Tujuan penelitian pengaruh E-Service Quality dan Brand Trust terhadap Repurchase Intention produk Madame Gie pada platform e-commerce Shopee. Objek penelitian adalah Madame Gie Official Shop di Shopee, dengan unit analisis…
is berupa pelanggan yang berbelanja di toko tersebut. Uji hipotesis melalui regresi linear berganda, uji t, dan uji f. Sampel penelitian 300 responden yang dipilih menggunakan teknik non-probability sampling. E-Service Quality berpengaruh positif dan signifikan terhadap Repurchase Intention ini membuktikan bahwa pengalaman layanan digital yang cepat, mudah, dan responsif memainkan peran penting dalam membentuk loyalitas konsumen. Semakin baik kualitas layanan yang dirasakan konsumen, maka semakin tinggi pula kemungkinan mereka untuk kembali membeli produk Madame Gie melalui Shopee.Brand Trust memiliki pengaruh positif dan signifikan terhadap Repurchase Intention. Kepercayaan konsumen terhadap kualitas, reputasi, dan konsistensi merek Madame Gie menjadi faktor krusial dalam membentuk keputusan pembelian ulang. Kepercayaan ini memperkuat persepsi positif dan mengurangi keraguan terhadap risiko pembelian produk kecantikan secara daring. E-Service Quality dan Brand Trust terhadap Repurchase Intention: Secara simultan, E-Service Quality dan Brand Trust memiliki pengaruh yang sangat signifikan terhadap Repurchase Intention, Hal ini menegaskan pentingnya strategi terpadu dalam pengelolaan kualitas layanan digital dan penguatan identitas merek untuk mempertahankan loyalitas pelanggan di platform e-commerce.