Abstract:Penelitian ini bertujuan untuk menganalisis strategi pengembangan pasar yang diterapkan dalam mengatasi stagnasi kunjungan wisatawan (di bawah 50.000 pengunjung per tahun) akibat kejenuhan pasar pada objek wisata religi…
Patung Yesus Buntu Burake di Tana Toraja. Industri pariwisata religi di Indonesia memiliki potensi besar, namun banyak destinasi menghadapi tantangan dalam mempertahankan dan meningkatkan jumlah kunjungan akibat persaingan yang semakin ketat dan perubahan perilaku konsumen. Penelitian menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data melalui wawancara mendalam, observasi langsung, dan dokumentasi. Informan penelitian terdiri atas pengelola objek wisata (Dinas Pariwisata) dan wisatawan yang dipilih secara purposive. Analisis data menggunakan model interaktif Miles dan Huberman yang meliputi reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa strategi pengembangan pasar saat ini masih berada pada fase transisi dan belum berjalan secara optimal. Promosi destinasi masih sangat didominasi oleh konten organik (word-of-mouth digital) yang diunggah secara sukarela oleh pengunjung melalui media sosial visual seperti TikTok dan Instagram, sedangkan iklan resmi berbayar dan kemitraan strategis dengan biro perjalanan berskala besar masih sangat minim. Selain itu, ditemukan adanya kesenjangan antara daya tarik utama objek wisata yang dinilai sangat memuaskan dengan kualitas infrastruktur layanan pendukung yang masih memerlukan standardisasi, meliputi aksesibilitas jalan, kebersihan toilet, keterbatasan tempat sampah, serta minimnya fasilitas ramah muslim (muslim-friendly) khususnya kepastian kuliner halal. Penelitian ini menyimpulkan bahwa strategi pengembangan pasar memerlukan peralihan pendekatan dari promosi pasif menjadi pemasaran digital berbayar yang terstruktur, perluasan segmen pasar geografis dan demografis, serta peningkatan kualitas fasilitas operasional demi menciptakan kepuasan pengunjung yang berkelanjutan.
This study aims to analyze the market development strategy implemented to overcome the stagnation of tourist visits (under 50,000 visitors per year) caused by market saturation at the religious tourism object of the Jesus Statue Buntu Burake in Tana Toraja. The religious tourism industry in Indonesia has great potential, yet many destinations face challenges in maintaining and increasing visitor numbers due to increasingly intense competition and changing consumer behavior. This research employs a qualitative descriptive approach with data collection techniques through in-depth interviews, direct observation, and documentation. Research informants consisted of tourism site managers (Tourism Office) and tourists selected purposively. Data analysis used the interactive model of Miles and Huberman, including data reduction, data display, and conclusion drawing. The results indicate that the current market development strategy is still in a transitional phase and has not operated optimally. Destination promotion is still heavily dominated by organic content (digital word-of-mouth) voluntarily uploaded by visitors on visual social media platforms such as TikTok and Instagram, while official paid advertisements and strategic partnerships with large-scale travel agencies remain highly limited. Furthermore, the study identifies a gap between the core attraction, which is rated highly satisfying, and the quality of supporting service infrastructure that still requires standardization, including road accessibility, toilet cleanliness, availability of trash bins, and the lack of Muslim-friendly facilities, particularly the certainty of halal culinary options. This study concludes that the market development strategy requires shifting from a passive promotion approach to a structured paid digital marketing campaign, expanding geographical and demographic market segments, and upgrading operational facilities to create sustainable visitor satisfaction.
Abstract:Amidst the growing number of tourism villages and intensifying competition among destinations, tourism village managers face the challenge of devising digital marketing strategies that are not merely informative but also…
capable of sustainably building meaning, experiences, and destination competitiveness. This study aims to examine the social media-based digital marketing strategies implemented by a specific attraction within Pujon Kidul Tourism Village identifying supporting and inhibiting factors and to analyze the role of digital narratives in shaping the destination's image and competitiveness. A qualitative approach was employed, with data collected through in-depth interviews with tourism village managers (BUMDes), the Tourism Awareness Group (Pokdarwis), tourism-related MSMEs, village officials, and tourists. Data analysis was conducted thematically, utilizing source triangulation to ensure the validity of the findings. The study reveals that social media management remains reactive and unplanned, characterized by the absence of content calendars, creative direction, and performance evaluation mechanisms. Furthermore, there is a misalignment between the digital narratives used and the core identity of Cafe Sawah Pujon Kidul as a culinary destination rooted in the rural experience. Nevertheless, there are opportunities to be leveraged, such as hosting TikTok live streams which have proven effective for content collaboration with local SMEs and communities as well as the management's openness to learning and guidance.
Abstract:Based on GMTI 2019 data, it shows that until 2030, the number of Muslim tourists (wislim) is projected to reach 230 million worldwide, and in 2024 as many as 8.5 million tourists. This provides an opportunity for Indonesia…
ia to accelerate the development of national halal tourism destinations with global standards for potential destinations, one of which is the Blitar chocolate village. This study aims to determine the development of chocolate village tourist destinations into sharia-based tourist destinations through a qualitative approach, data collected through interviews, and sources from the chocolate village website, observations and documentation, and related subumber sources. Based on the analysis that has been carried out, it can be concluded that the tourist destination of Kampung Chocolate Blitar is an educational tourism by offering 8 kinds of educational packages and family entertainment tours and ecotourism by offering a natural and cultural atmosphere. The measurement of halal tourism in the Blitar chocolate village destination starts from the implementation of tourist destinations that provide benefits and benefits, tourism facilities that are representative and friendly to Muslims as evidenced by CHSE (Cleanliness, Health, Safety, Environment Sustainability) certificates from the Ministry of Tourism and Creative Economy and being a member of the Indonesia Halal in Tourism Association (PPHI), goods and services products have been guaranteed to be halal and avoid disobedience and dishonesty, and the contract applied by susuai is the a'mal contract to employees and the musyarokah and mudhorobah contract to MSME partners and external parties, as well as the ijaroh contract to tourists. From the potential possessed by this chocolate village, the Blitar Chocolate Village destination has great potential to become a sharia-based tourist destination (halal tourism).
Abstract:Micro, Small and Medium Enterprises (MSMEs) are the backbone of Maros Regency's economy, with a significant development of 1,000 units to 2,000 units until December 2025, which is dominated by the culinary sector. In addition,…
ition, the fisheries sector is also the focus of development with milkfish production with a production of more than 9,100 tons per year by 2024 with market potential that continues to grow in line with the Free Nutritious Meal (MBG) program involving MSMEs as suppliers. The contribution of MSMEs is not only felt in the absorption of labor and income of the local community, but also supports the tourism sector through souvenir products and services related to tourist destinations such as Bantimurung Tourism Park and Rammang-rammang Kart Area to support more sustainable growth, access to business legality and ease in the licensing process are crucial factors that need to be considered. Data collection for this study was carried out from December 1, 2025 to December 24, 2025. Respondents in this study were collected from MSME actors in Maros Regency and have obtained permits at the Maros Investment and One-Stop Service Office which was obtained by 40 respondents. Primary data from this study was obtained from research instruments in the form of answers from questionnaires that were distributed online by using google forms to 40 respondents at Maros Link which was distributed containing 9 questions and for each question item there were 4 alternative answers that had been provided
Abstract:This study aims to analyze the influence of multi-stakeholder collaboration on the resilience of tourism activities and to examine the mediating role of sustainable tourism management within a community-based tourism village…
lage context. A quantitative explanatory research design was employed, using Partial Least Squares Structural Equation Modeling (PLS-SEM). The research was conducted in Nglanggeran Tourism Village, Special Region of Yogyakarta, Indonesia, with data collection carried out in 2025. A total of 90 respondents were selected through purposive sampling based on their active involvement in village tourism activities. The three main constructs, namely multi-stakeholder collaboration, sustainable tourism management, and tourism activity resilience, were measured using a 5-point Likert scale instrument. PLS-SEM analysis was employed to evaluate the measurement and structural models, encompassing assessments of validity, reliability, R², Q², and hypothesis testing via bootstrapping. Findings indicate that multi-stakeholder collaboration has a positive and significant effect on both sustainable tourism management and tourism activity resilience. Sustainable tourism management also shows a positive and considerable influence on tourism activity resilience. Furthermore, a partial mediation effect was identified, wherein sustainable tourism management strengthens the impact of multi-stakeholder collaboration on the strength of tourism activities. Structured and inclusive multi-stakeholder collaboration, when integrated with sustainable tourism management practices, enhances the resilience of tourism activities in community-based destinations. These results underscore the crucial importance of collaborative governance and sustainable management practices in fostering destination sustainability and resilience.
Abstract:This study explores the integration of Artificial Intelligence (AI) in the development of the heritage tourism destination Taman Sari Yogyakarta. As a cultural site with rich historical and architectural values, Taman Sari…
ri has great potential to become a leading historical tourism destination through the application of modern digital technologies. This research is highly relevant in the context of the Society 5.0 era, where digital transformation and multi-stakeholder collaboration through the pentahelix model (government, academia, business sector, community, and media) are key approaches in sustainable tourism governance. The objectives of this research are: (1) to identify the potential of AI application in enhancing the attractiveness of Taman Sari as a heritage tourism site, (2) to analyze the role of local communities in the digital transformation of the destination, and (3) to formulate a structured collaborative strategy for the development of AI based heritage destinations. The research employs a qualitative method using data collection techniques including observation, in-depth interviews, and documentation. Informants included representatives from government, local communities, academia, tourism businesses, and tourists. Thematic analysis was used to interpret the data and identify patterns and meanings related to stakeholder participation and partnership.
The findings indicate that AI can serve as a tool for cultural preservation and enhancement of tourist experiences, through features such as historical chatbots and augmented reality. However, challenges remain, including limited infrastructure, low digital literacy among local communities, and weak inter-stakeholder collaboration. The study also finds that local communities have the potential to act as agents of digital literacy if actively involved in training programs and AI-based tourism management.
The research concludes that developing heritage tourism destinations like Taman Sari requires strong synergy among stakeholders through the formation of inclusive digital collaboration forums. AI technology can be a valuable medium for cultural preservation when implemented in a contextual, participatory, and sustainable manner.
Abstract:Tourism plays a strategic role in supporting regional economic growth, including in Solok City, which has rich natural and cultural tourism potential. However, the optimization of destination management in this city faces…
s several challenges, such as limited human resources, inadequate infrastructure, low community awareness, and insufficient promotion strategies. This study aims to analyze the role of the Tourism Office in optimizing destination management, identify influencing factors, and formulate strategic efforts towards sustainable tourism management. This research uses a qualitative approach with a case study method. Data were collected through observation, in-depth interviews with stakeholders (government, private sector, community, academia, and media), and document studies. The results show that the Tourism Office of Solok City plays a key role in four main functions: planning, implementation, coordination, and evaluation. Programs conducted between 2021 and 2024 include destination development, tourism promotion, human resource capacity building, and cross-sector partnerships. Internal and external factors such as budget constraints, infrastructure limitations, community participation, and destination competitiveness influence management effectiveness. The implementation of Good Governance principles participation, transparency, accountability, and efficiency along with Destination Management approaches, has guided policy and program implementation. However, some aspects, particularly cross-sectoral integration and innovation in tourism promotion, still need improvement. This study concludes that strengthening stakeholder synergy and enhancing institutional capacity are crucial for optimizing sustainable destination management in Solok City
Abstract:Tourism and the creative industry have an inseparable link, these two things are an emotional link between visitors and the tourist destinations they visit, namely in the form of souvenirs, as mementos to take home after…
traveling. Advances in digital technology have increased the distribution of information related to work and creativity so that the risk of work theft and copyright infringement is very vulnerable to occurring and this can be detrimental to creative industry players. This research uses qualitative methods with a literature approach in the form of laws, government regulations, articles and books that are relevant to the research topic. This research aims to provide an understanding of the importance of registering Intellectual Property Rights for creative industry to ensure the law protection of the intellectual property that has been created. The research results show that every creative industry player needs to register copyrighted works with the Directorate General of Intellectual Property. Apart from that, synergy is needed between the Government and the public in increasing awareness of creators or creative industry players to register copyrighted works as Intellectual Property Rights through regulations and facilities provided by the authorized government institution, namely the Directorate General of Intellectual Property, Ministry of Law and Rights. Indonesian Human Rights so that creative works receive legal protection.
Abstract:Sustainable and technology-based tourism development is a necessity to face the digital era. This community service activity aims to support digital transformation in the Lombok tourism sector through the implementation…
of electronic tickets, as a step towards smart tourism. The implementation of electronic tickets is designed to improve operational efficiency, tourist comfort, and facilitate the management of tourist destinations. By utilizing information and communication technology (ICT), this system is expected to reduce queues at tourist locations, speed up the tourist entry process, and provide real-time data that is useful for destination managers. This activity involves training for tourism managers in Lombok, as well as the implementation of an electronic ticket system at Bangsal Port which leads to the 3 Gili tourist destinations, namely Gili Trawangan, Gili Medno and Gili Air, where ticket sales have so far been manual and managed by the Karya Bahari Bangsal sea transportation cooperative. The results of this program show an increase in the quality of tourism services and management efficiency, while encouraging the use of technology in the promotion and management of tourism data. With the success of this program, it is hoped that Lombok, especially the 3 Gili tourist area, can become a pioneer in the implementation of smart tourism in Indonesia, increasing its competitiveness as a modern and technology-friendly global tourist destination.
Keywords: smart tourism; electronic ticketing; digital transformation; lombok
Abstrak: Pengembangan pariwisata yang berkelanjutan dan berbasis teknologi menjadi sebuah kebutuhan untuk menghadapi era digital. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk mendukung transformasi digital di sektor pariwisata Lombok melalui implementasi tiket elektronik, sebagai langkah menuju pariwisata cerdas (smart tourism). Implementasi tiket elektronik dirancang untuk meningkatkan efisiensi operasional, kenyamanan wisatawan, serta mempermudah pengelolaan destinasi wisata. Dengan memanfaatkan teknologi informasi dan komunikasi (TIK), sistem ini diharapkan dapat mengurangi antrian di lokasi wisata, mempercepat proses masuk wisatawan, serta memberikan data real-time yang bermanfaat bagi pengelola destinasi. Tahapan pertama yang akan dilakukan dalam PKM ini melakukan identifikasi masalah, merumuskan masalah, menetapkan tujuan, pengumpulan data, pembuatan e-tiket, membangun sistem dan ujicoba, promosi melalui media sosial, pelatihan hingga sistem di implementasikan oleh mitra. Hasil dari program ini menunjukkan adanya peningkatan kualitas pelayanan wisata dan efisiensi pengelolaan, sekaligus mendorong penggunaan teknologi dalam promosi dan manajemen data pariwisata. Dengan keberhasilan program ini, diharapkan Lombok khususnya wisata 3 gili dapat menjadi pionir dalam penerapan pariwisata cerdas di Indonesia, meningkatkan daya saingnya sebagai destinasi wisata global yang modern dan ramah teknologi.
Kata kunci: pariwisata cerdas; tiket elektronik; transformasi digital; lombok
Abstract:Pasar Rawa Village has diverse natural potential, namely horticulture, fisheries to tourism, especially mangrove forests that promise as tourist destinations. Potential needs to be identified in depth to determine sustainable…
nable agroecotourism development. The problem in managing the potential of mangrove tourism is the management, involvement and support of local communities. The purpose of Community Service activities is to provide understanding, knowledge, about agroecotourism and the management and development of agroecotourism in Pasar Rawa Village. The methods carried out are field surveys, socialization, training using refractometers and mangrove planting. The socialization activity was carried out with participants being members of the LPHD group totaling 27 people. In the socialization presentation, the community was very enthusiastic in exploring the existing potentials such as local culture and typical food of the region. Training on the use of refractometers was carried out so that group members could find out the exact value of the sweetness in melons that could be sold and used as an attraction for tourists to try melons that have a unique taste so that they became the selling point of ecotourism and agro-tourism. One of the conservation efforts is mangrove planting.
Keywords: agro-ecotourism; community empowerment; mangrove forest
Abstrak: Desa Pasar Rawa memiliki potensi alam beragam, yaitu hortikultura, perikanan hingga pariwisata, terutama hutan mangrove menjanjikan sebagai destinasi wisata. Potensi perlu diidentifikasi secara mendalam untuk menentukan pengembangan agroekowisata berkelanjutan. Permasalahan dalam mengelola potensi wisata mangrove yaitu pengelolaan, keterlibatan dan dukungan masyarakat lokal. Tujuan kegiatan Pengabdian kepada Masyarakat adalah untuk memberikan pemahaman, pengetahuan, tentang agroekowisata dan pengelolaan serta pengembangan menjadi agroekowisata di Desa Pasar Rawa. Metode yang dilakukan adalah survei lapangan, sosialisasi, pelatihan menggunakan refraktometer dan penanaman mangrove. Kegiatan sosialisasi dilakukan dengan peserta adalah anggota kelompok LPHD yang berjumlah 27 orang. Dalam presentasi sosialisasi, masyarakat sangat antusias dalam menggali potensi yang ada seperti budaya lokal dan makanan khas daerah tersebut. Pelatihan penggunaan refraktometer dilakukan agar anggota kelompok dapat mengetahui nilai pasti dari rasa manis pada melon dapat dijual dan dijadikan daya tarik bagi wisatawan mencoba melon yang memiliki rasa unik sehingga menjadi nilai jual ekowisata dan agrowisata. Salah satu kegiatan upaya konservasi adalah penanaman mangrove.
Kata kunci: agro-ekowisata; hutan mangrove; pemberdayaan masyarakat