Abstract:The Jemari Village Program is a community empowerment program developed to encourage community capacity building through sustainable management of agricultural, livestock, and plantation potential, as well as local resource-based…
rce-based business development. In its implementation, evaluation of the level of community acceptance and satisfaction is important to determine the extent to which the program has met the needs and expectations of beneficiaries. This study aims to measure the Community Satisfaction Index regarding the implementation of the Jemari Village Program in 2026 and analyze the measurement results as a basis for program evaluation and development. A survey was conducted on the Jemari Village Program in Sijenjang Village, involving 90 respondents from six fostered groups: the Sehati Business Group, the Rezeki 3 Putra Group, the Bina Mandiri Group, the Women Farmers Group, the True Farmers Group Association, and the Lamperkas Fish Cultivation Group. Measurements were carried out using a standard IKM instrument based on 9 service elements with a Likert scale of 1–4. The survey results showed an index value of 3.5 or equivalent to 88%, with service quality categorized as "Good". These results confirm that the Jambi Fuel Terminal CSR program has been running effectively, providing real benefits to the community, and is in line with ESG principles and the achievement of the SDGs.
Abstract:Need analysis is a process used to identify and evaluate stakeholders' requirements, desires, and expectations, which in this context are students of the English Education Department. It helps the lecturer or teacher understand…
erstand students' target needs and how to meet those needs effectively. This research aims to know, the first, what kind of difficulties faced by Students of the English Education Department in the Creative Writing Course, the second the basic competence and the third is the material that is seen as necessary and not necessary to be taught by the English Education Department Students in Comprehending Creative Writing Course. The needs analysis was completed by distributing questionnaire items to 40 students in the 5th semester of the English Education Department as respondents to answer questions which areas related with the previously mentioned aims of study. The result of analysis indicates that most students regarded writing novels as the most challenging competence of the creative writing course than writing poems and short stories. Then, the most urgent English material that should be taught in the writing course is understanding grammar and vocabulary.
Abstract:This study aims to explore strategies and techniques to overcome verbal communication barriers in an academic context, particularly between lecturers and students during the completion of final projects at the State Islamic…
mic University of North Sumatra (UIN-SU). Using interactive communication theory and uncertainty reduction theory, this research provides a framework for understanding and addressing these barriers. The research method employed is a qualitative approach with data collection techniques including in-depth interviews, direct observation, and related document studies. Data were analyzed using content analysis to identify patterns and trends in verbal communication. Triangulation, peer debriefing, and external checks were used to ensure data validity. The research results indicate that the communication model implemented by lecturers greatly influences the effectiveness of guidance and the quality of students' final projects. Communication barriers are often caused by misunderstandings in written communication and differences in expectations. Proposed solutions include effective communication training for lecturers, the use of written communication guidelines, and regular group and individual guidance sessions. The integration of communication technology such as e-learning platforms and online collaboration tools is also suggested to enhance the communication process. By understanding the dynamics of verbal communication and overcoming existing barriers, this research aims to improve the quality of academic guidance and student outcomes, as well as prepare them for communication challenges in the professional world. This study is relevant not only in the academic context but also has broad practical implications.
Abstract:This study aims to examine and analyze the effect of economic growth, literacy rates, life expectancy rates, and open unemployment rates on poverty in the Nias Islands. The type of data used in this study is a type of quantitative…
antitative data with secondary data. The objects of this research are four districts and one city in the Nias Islands. This study uses panel data (Pooled Data) , which combines Time Series and Cross Section data for 12 years, namely from 2010-2021. The variables used are Economic Growth, Literacy Rate, Life Expectancy Rate, Open Unemployment Rate, and Poverty. The analytical method in this study uses the Fixed Effect Model (FEM), using E-views 10 as an estimation tool. The estimation results show that Economic Growth has a negative and significant effect on Poverty, Literacy Rate has a positive and insignificant effect on Poverty, Life Expectancy has a negative and significant effect on Poverty, Open Unemployment Rate has a positive and significant effect on Poverty. Then there is a relationship between Economic Growth, Literacy Rate, Life Expectancy, and the Open Unemployment Rate with Poverty of 92.17% while the remaining 7.83% is explained by other variables not included in the model.
Abstract:Environmental, Social, and Governance (ESG) branding has become increasingly important in strengthening stakeholder relationships and corporate legitimacy, particularly in emerging economies characterized by institutional…
l uncertainty and diverse stakeholder expectations. However, limited studies have comparatively examined how ESG branding and communication strategies differ between business-to-business (B2B) and business-to-consumer (B2C) firms and how these differences affect relationship outcomes. This study aims to analyze the distinctions between B2B and B2C ESG communication strategies in emerging economies and their implications for stakeholder trust, loyalty, and long-term business relationships. This study employed a systematic literature review approach using evidence retrieved from the Elicit database integrating Semantic Scholar and OpenAlex sources. From an initial pool of 1,000 studies, 10 empirical articles published between 2020 and 2026 met the inclusion criteria and were analyzed using thematic synthesis. The findings reveal that B2B ESG strategies primarily emphasize governance structures, third-party ESG ratings, and verifiable sustainability metrics to strengthen interorganizational trust and reduce relational risk. In contrast, B2C ESG strategies rely more heavily on emotional storytelling, sustainability narratives, influencer engagement, and digital interaction mechanisms that enhance consumer identification, brand credibility, and loyalty. The study further demonstrates that ESG pillar salience is strongly shaped by institutional and cultural contexts rather than business model orientation alone. This study contributes to ESG and relationship marketing literature by developing a comparative framework explaining how ESG communication strategies shape stakeholder relationships across B2B and B2C environments in emerging economies.
Abstract:Patient satisfaction is a key indicator of health service quality and is closely related to loyalty, intention to repeat visit, and institutional reputation 1. Waiting time reflects the efficiency of the process and the…
responsiveness of services at the stages of registration, administration, and consultation which have a direct impact on the perception of quality and satisfaction 2. Literature review shows a consistent pattern: long wait times decrease satisfaction, while short, predictable wait times increase satisfaction, especially in outpatient services that have higher expectations of timeliness 3. Waiting longer than 60 minutes is associated with a significant decrease in satisfaction scores, making the management of wait time duration and variability crucial. Determining factors include queue design, health worker capacity, administrative complexity, and timeliness of doctors; Meanwhile, digital solutions (e.g. Mobile JKN) speed up the pre-visit and visit process and related to a 5.6 reduction in waiting time. This review summarizes the findings of 2015–2024, maps the determinants and mechanisms of the relationship between wait time and satisfaction, and offers managerial strategies for healthcare facilities in Indonesia and internationally 7
Abstract:The rapid transformation of contemporary work environments driven by digitalization, hybrid work systems, and evolving workforce expectations has intensified the need for effective leadership approaches that foster employee…
yee engagement. This study aims to explore the role of transformational leadership in enhancing employee engagement within contemporary organizational contexts using a qualitative research design. Guided by a phenomenological approach, data were collected through in depth semi structured interviews with employees who had direct supervisory relationships in digitally mediated or hybrid work settings. Thematic analysis revealed four major themes: visionary inspiration and meaningful work, individualized support and psychological safety, intellectual stimulation and professional growth, and trust based relationships and organizational identification. The findings indicate that transformational leadership strengthens employee engagement by cultivating meaningfulness, empowerment, trust, and intrinsic motivation, which collectively enhance employees’ physical, cognitive, and emotional involvement in their work roles. The study extends existing leadership and engagement theories by providing contextualized insights into how transformational leadership is experienced in modern organizational environments. Practically, the findings highlight the importance of developing transformational competencies among leaders to sustain engagement and performance in increasingly complex and interconnected workplaces
Abstract:This study aims to analyze the application of green accounting in hazardous waste management and its role in mitigating ecological risks in the biopharma industry, with a case study at PT Daewoong Infion. The background…
of the study is driven by the increasing risk of environmental and health pollution due to hazardous waste generated by the biopharmaceutical production process, as well as the limitations of conventional accounting systems in capturing ecological costs and impacts. This study uses a qualitative approach with a case study design, through primary data collection in the form of in-depth interviews with key informants and field observations, as well as secondary data from company documents and related regulations. Data analysis was conducted descriptively and interpretively to identify green accounting practices, environmental cost components, and ecological risk mitigation mechanisms. The results show that PT Daewoong Infion has implemented green accounting through the recognition and recording of hazardous waste management costs, pollution control, and environmental disclosure, which contributes to increased regulatory compliance, waste management efficiency, and ecological risk reduction. In addition, these practices strengthen the company's legitimacy and meet stakeholder expectations, in line with legitimacy theory and stakeholder theory. This study concludes that green accounting serves as an effective managerial and reporting instrument in integrating economic objectives and ecological responsibility, thereby supporting the operational sustainability of the biopharma industry. These findings recommend strengthening environmental cost measurement systems and reporting transparency to enhance sustainable ecological risk mitigation.
Abstract:This study aims to analyze the effects of competence, reward systems, and training on the performance of executive officers in Sharia Rural Banks (BPRS), with job satisfaction as an intervening variable. The primary focus…
s is to assess the extent to which these factors influence executive performance within the context of Islamic microfinance institutions. Employing a quantitative, explanatory design, primary data were collected via a Likert-scale questionnaire and analyzed using structural equation modeling–partial least squares (SEM–PLS) with SmartPLS. The study population consists of executive officers of BPRS in Indonesia. Using purposive sampling, 121 responses were obtained from multiple BPRS across several regions. The results show that (1) competence has a positive effect on performance; (2) job satisfaction positively affects performance; (3) the reward system influences performance primarily through job satisfaction (partial/competitive mediation), while its direct effect on performance tends to be negative; and (4) training does not exhibit a significant effect on performance, and its indirect path via job satisfaction is not significant. These findings highlight the importance of strengthening competence and redesigning reward systems in alignment with executive expectations to enhance job satisfaction and performance.
Abstract:Stock price fluctuations in banking companies listed on the Indonesia Stock Exchange (IDX) reflect the financial condition of the company and are a major concern for both companies and investors. One of the factors that…
influences stock prices is the company's financial performance. This study aims to examine the effect of ROA and EPS on stock prices, both partially and simultaneously. This study uses a quantitative approach with secondary data in the form of annual financial reports of the population of all banking companies listed on the IDX for the period 2020–2023. The research sample was selected using a purposive sampling technique, resulting in 13 companies with a total of 52 data. Data analysis used multiple linear regression after going through the classical assumption test to ensure the feasibility of the model. The results of the study showed that partially, Return on Assets (ROA) did not have a significant effect on stock prices. This is thought to be due to the instability of external factors and market expectations that are not fully focused on the efficiency of asset use. Conversely, Earnings Per Share (EPS) has a positive and significant effect on stock prices, indicating that investors tend to prioritize earnings per share as the main indicator in assessing a company's prospects. This finding confirms that in the context of banking companies in Indonesia, EPS is more important than ROA in making investment decisions